ICICI Rubyx/Sapphiro International Lounge Access

[wiizzard]

It seems that while domestic lounge access on these cards has a Spend condition of Rs35,000 in previous quarter, International Lounge Access via Dreamfolks doesn't have the same condition.
Is my understanding correct? Has someone availed the international access without meeting the spend criteria?

 

[Anindya98]

It seems that while domestic lounge access on these cards has a Spend condition of Rs35,000 in previous quarter, International Lounge Access via Dreamfolks doesn't have the same condition.
Is my understanding correct? Has someone availed the international access without meeting the spend criteria?

Domestic Lounge 5K Spend is required for the International Login DF Site and check the access.

 

[wiizzard]

Dreamfolks site is showing lounge access as Available 2/2 for International but Pay&Use for domestic.
So that means international is available?

 

[nrj1007]

Yes I can confirm international lounge access on Sapphiro works without spend criteria.

 

[BVCBVC is verified member.]

Usually any spend criteria in major banks are for Domestic lounges only. (IDFC is one of the exception - Axis, ICICI Intl Lounges work without spend criteria)

 

[NIKHILIRM]

It seems that while domestic lounge access on these cards has a Spend condition of Rs35,000 in previous quarter, International Lounge Access via Dreamfolks doesn't have the same condition.
Is my understanding correct? Has someone availed the international access without meeting the spend criteria?

 

[codenerd]

Spend limit increased to 75K for free domestic lounge few months back.

 

[GURPS]

Spend limit increased to 75K for free domestic lounge few months back.

even for sapphiro?

 

[Anindya98]

even for sapphiro?

Y e s

 

[balpreet.singh]

All,

I have a SCB smart card with Annual fee of 499 + GST. Renewal due in April 2025. Called for cancellation, retention department called back stating they would reverse the charge once its levied. Asked them to send email, they told they cannot, but Customer care can do it,.

Now customer care refuses to honor commitment given over recorded call. Has anyone had same experience with SCB. For a so called "MNC" bank it looks to me a SCAM nonetheless.

have asked for copy of recorded call earlier in mail today( Have doubts, they would provide) Will cancel this card hence.

But how can a Bank go back on their words? I always ask for such things in writing hence sent email. Someone else would have got scammed after the retention department's verbal confirmation.

Regards,
Balpreet Singh

 

[akiratoriyama]

All,

I have a SCB smart card with Annual fee of 499 + GST. Renewal due in April 2025. Called for cancellation, retention department called back stating they would reverse the charge once its levied. Asked them to send email, they told they cannot, but Customer care can do it,.

Now customer care refuses to honor commitment given over recorded call. Has anyone had same experience with SCB. For a so called "MNC" bank it looks to me a SCAM nonetheless.

have asked for copy of recorded call earlier in mail today( Have doubts, they would provide) Will cancel this card hence.

But how can a Bank go back on their words? I always ask for such things in writing hence sent email. Someone else would have got scammed after the retention department's verbal confirmation.

Regards,
Balpreet Singh

Escalate to their grievance cell.

https://www.sc.com/in/important-information/grievance-redressal/

If no adequate response or resolution, escalate to ombudsman.

 

[codenerd]

y

even for sapphiro?

Yes.. it's changed