ICICI Sapphiro Dual Card (Mastercard & Amex)

[yashtag]

I got a ICICI Sapphiro Credit Card on November 2022 and it was on the Mastercard network.

After reading a few posts on our forum about the dual card for Sapphiro, I reached out to Customer Service through their website contact form for Level 1 complaints requesting for the same. Initially there was no reply other than silence for almost a week.

Escalated it to Level 2 and got a reply the next day saying the request will be addressed by concerned team within 3 working days. Yesterday, I received an email saying that I am being upgraded to the dual card variant and saw the two cards listed on iMobilePay and Net Banking. It was shipped through Bluedart and expecting it to be delivered tomorrow.

If anyone is looking to switch from Visa to Mastercard or to get the dual card, give this a try. Reach out to their Customer Service team through email since phone is literally useless.

 

[VISION]

How long did your card take to approve after vkyc?

if they want to address/office verification 3-5day or more

 

[Anonymous ツ]

Yes, I have done the same thing. I would suggest everyone who is trying to do network change from rubyx visa to rubyx mc + amex to raise the query on Twitter, its the most effective way I have found. I tried twitter support of ICICI twice:
1. For getting Rubyx LTF on the basis of salary: Smooth process, got calls & emails in next 1-2 days and I had my new Rubyx Visa in few days only
2. Raised again to twitter asking for Rubyx MC + Amex instead, and got approval just few hours ago, they asked me to inform them once I have my credit card in physical so that they can close my Visa. But ofcourse I won't be doing that xD

I already have Sapphiro dual LTF and today I wrote to ICICI on twitter regarding LTF Rubyx. got a call from ICICI and they said they can only provide paid rubyx. Shall I try again or is there any way to get rubyx LTF?

 

[sharma]

I already have Sapphiro dual LTF and today I wrote to ICICI on twitter regarding LTF Rubyx. got a call from ICICI and they said they can only provide paid rubyx. Shall I try again or is there any way to get rubyx LTF?

But why rubyx, it's just one more useless card from ICICI.

 

[Anonymous ツ]

But why rubyx, it's just one more useless card from ICICI.

Actually, I need it for railway lounge access

 

[Hemang]

Actually, I need it for railway lounge access

yes that is true bhai, idfc, icici, au dete hain complementary lounge access, abhi tk to spends based nahi hai ye lounge access.