ICICI Sapphiro Dual (Master and Amex) to Visa Conversion Successful in August 2024

[fageriaji]

I already know that there are many threads on this point and members are talking about this topic.
Some members are saying that you can not convert, some are saying dual variant will be closed etc....
I will try to answer all question and myths about the conversion.

Here is my journey to convert Sapphiro Dual card to Visa One:
I successfully converted the Dual Card into Visa Card (By talking customer care), here are the Steps:

1. 01 August 2024: I talked to Customer Care to convert Dual Variant to Visa Variant.
Received email regarding telephonic conversation on the same day and CCE said "They will process it for approval, It may take 3-4 working days"

2. 05 Aug 2024: Again received a call and email about card conversion is approved and will be processed with in 7 working days.
The email was clearly mentioned that : Post issuance of sapphiro Visa card your exiting card amex and master variants will be cancelled. (It Doesn't matter for me because I just want to try myself and see the results).

3. 10 Aug 2024: I randomly checked iMobile and the Sapphiro Visa Variant was showing. There was total 3 Sapphiro cards. (Visa Variant is Signature)

4. 12 Aug 2024: Received email confirmation about dispatch of Sapphiro Visa Variant along with AWB number and sms from both ICICI and Bluedart.
5. 13 Aug 2024: I received Physical Card and it was Signature variant. (Still Dual variant is active)
6. 15 Aug 2024: I activated Visa Variant and purchased the CIBIL subscription. (Still Dual variant is active)
7. 17 Aug 2024: I received the physical Dream Folks Card for the visa variant. I have activated it in DF apps. (Still Dual variant is active)

8. 20 Aug 2024: Bill generated as per old billing cycle. (Still Dual variant is active)
9. 20 Dec 2024: Dual variant is still active.

Final Verdict: Both variant are active. I did not received any call form ICICI Bank regarding activation.
I called ICICI Bank to confirm that Visa Variant is LTF or not. CCE says: It's Life Time FREE.

So the variant conversion is still on and it doesn't matter that you have activated the new card or not.

 

[fageriaji]

Did you call customer care? When i called few months ago, they denied to change the card network on the same life time free basis. They said if they take request for new network, the card will be chargeable.

Dude connect via X and wait for 2-3 days their call.

 

[karanbir]

Did you call customer care? When i called few months ago, they denied to change the card network on the same life time free basis. They said if they take request for new network, the card will be chargeable.

I used twitter to raise this request! They called me back! This is the reply

 

[Itachi_UchihaItachi_Uchiha is verified member.]

Did you call customer care? When i called few months ago, they denied to change the card network on the same life time free basis. They said if they take request for new network, the card will be chargeable.

I contacted them via X. They will call you back and take your request.

 

[ALOAK]

the Freedon sale code has expired now, a new code working right now is CIBILGFF50 valid until sep 30th, can use if you want

Renew it for a year for 600 thanks

 

[karanbir]

I used twitter to raise this request! They called me back! This is the reply

View attachment 70042

virtually received yesterday! physical one pending

 

[financewizard]

One basic question- how to get ICICI Dual variant Card LTF. Currently the only relationship with ICICI is Amazon ICICI card with 7+L limit.

 

[karanbir]

virtually received yesterday! physical one pending

card received yesterday! cancellation of the existing pair of dual sapphiro cards auto initiated by the team

 

[Itachi_UchihaItachi_Uchiha is verified member.]

card received yesterday! cancellation of the existing pair of dual sapphiro cards auto initiated by the team

What do you mean by auto initiated?

 

[pinkpanther]

your welcome. If any help needed regarding the conversion, let me know

Hi, I dropped an email to them for conversion of Rubyx dual variant to vis, they simply said "we cannot change card variant." Can you help me as well for conversion to visa? Thanks!

 

[karanbir]

What do you mean by auto initiated?

Automatically created a new SERVICE REQUEST for closure of dual version of sapphiro

 

[karanbir]

Hi, I dropped an email to them for conversion of Rubyx dual variant to vis, they simply said "we cannot change card variant." Can you help me as well for conversion to visa? Thanks!

Try through Twitter

 

[sasha008]

Automatically created a new SERVICE REQUEST for closure of dual version of sapphiro

Did you attend any calls from ICICI after receiving new variant? And did you set pin for the newly received card? They cannot auto initiate a service request for closure..

 

[Himanshuch]

Dude connect via X and wait for 2-3 days their call.

Thanks. It worked. They have issued me a visa variant finally !

 

[karanbir]

Did you attend any calls from ICICI after receiving new variant? And did you set pin for the newly received card? They cannot auto initiate a service request for closure..

see email - https://www.technofino.in/community...n-successful-in-august-2024.30634/post-806407

they said - they will auto close!

it is closed already for me!

 

[sasha008]

see email - https://www.technofino.in/community...n-successful-in-august-2024.30634/post-806407

they said - they will auto close!

it is closed already for me!

you are the unlucky ones then!

 

[fageriaji]

In some case ICICI closing cards automatically but in some case ICICI is not closing the dual variant.

 

[ankitfintech]

What's the advantage of doing this?

 

[srinadhjyothi]

I already know that there are many threads on this point and members are talking about this topic.
Some members are saying that you can not convert, some are saying dual variant will be closed etc....
I will try to answer all question and myths about the conversion.

Here is my journey to convert Sapphiro Dual card to Visa One:
I successfully converted the Dual Card into Visa Card (By talking customer care), here are the Steps:

1. 01 August 2024: I talked to Customer Care to convert Dual Variant to Visa Variant.
Received email regarding telephonic conversation on the same day and CCE said "They will process it for approval, It may take 3-4 working days"

2. 05 Aug 2024: Again received a call and email about card conversion is approved and will be processed with in 7 working days.
The email was clearly mentioned that : Post issuance of sapphiro Visa card your exiting card amex and master variants will be cancelled. (It Doesn't matter for me because I just want to try myself and see the results).

3. 10 Aug 2024: I randomly checked iMobile and the Sapphiro Visa Variant was showing. There was total 3 Sapphiro cards. (Visa Variant image in iMobile showing it as Platinum not Signature)

4. 12 Aug 2024: Received email confirmation about dispatch of Sapphiro Visa Variant along with AWB number and sms from both ICICI and Bluedart.
5. 13 Aug 2024: I received Physical Card and it was Signature variant. (Still Dual variant is active)
6. 15 Aug 2024: I activated Visa Variant and purchased the CIBIL subscription. (Still Dual variant is active)
7. 17 Aug 2024: I received the physical Dream Folks Card for the visa variant. I have activated it in DF apps. (Still Dual variant is active)

8. 20 Aug 2024: Bill generated as per old billing cycle. (Still Dual variant is active)
9. 12 OCT 2024: Dual variant is still active.

Final Verdict: Both variant are active. I did not received any call form ICICI Bank regarding activation.
I called ICICI Bank to confirm that Visa Variant is LTF or not. CCE says: It's Life Time FREE.

So the variant conversion is still on and it doesn't matter that you have activated the new card or not.

Hello,

After reviewing your post, I did contact my RM and he has sent me a secure link to upgrade. Process has been completed successfully, now I'm holding both Dual Sapphiro (MC + Amex) and Visa too. I see still few RM's there to help and trust. Thank you for shedding light.

 

[fageriaji]

Hello,

After reviewing your post, I did contact my RM and he has sent me a secure link to upgrade. Process has been completed successfully, now I'm holding both Dual Sapphiro (MC + Amex) and Visa too. I see still few RM's there to help and trust. Thank you for shedding light.

Great to hear

 

[Finchamp!]

One sec..are people still discussing ICICI cards? Why? What am I missing?