IDFC Bank Account Total Freeze

[SteelSh0t]

I've been using IDFC Bank account for around 3.5 years now but suddenly 4 days ago, they added a Total Freeze on my bank account stating - Financial transactions (both debit and credit) in your account are currently restricted.
I contacted my RM and he said that NPCI has put a restriction on the account and asked me from where I receive UPI payments in my account. I notified them that those UPI txns are from my business bank account and said the same over email, but after that, there have been no updates regarding this and just said that its in process.

Any idea what should I do next?

Update - After 20 days, the bank finally removed the Freeze from my account

 

[Ryomesukuna]

In my case, a freeze was imposed because of multiple credit/debits of the same amount. I told them that IDFC is my primary account for all debit-related transactions, and if I have to make a debit, I would credit my account for the same amount, which would be debited later on.

Showed them proof of all transactions, which were basically self-transfers or bill payments. Most of my transactions have been on Canara Setu or Airtel.

They asked me to submit a written letter mentioning all of this, and I also sent an email to BM.

They lifted the ban the next day and advised me to use other modes of payments as well, like NEFT/RTGS, etc. I told them that it is up to me whatever mode of payment I want to use, and they can go and f#ck themselves.

It's upto us to choose which mode of payment to use 🤣 These lots are the biggest clowns I have ever seen

 

[Aniket]

Update: Okay guys I went to the bank yesterday and submitted the letter to unfreeze the account

What sorts of application? Content of body?

The reason they are saying this is too many UPI transactions when I have done only 3 transactions this month.

Haven't u told this to them? What was their reply?

So once they unfreeze it, I am gonna transfer all the money to my other bank accounts and close it.

Good 😉

 

[Aniket]

Guys let's mail in a group to their top level management about their disgusting
algorithm which gets triggered with allowed and genuine (reasonable) txns also causing to total freeze or total debit freeze.

What you guys say? On doing so they may consider this as an issue which needs to be fixed at top most priority as it affects public at a large?

@TechnoFino you needs to take a first step by mailing and tweeting as you had done in case of purge.

 

[varun__goel_]

So once they unfreeze it, I am gonna transfer all the money to my other bank accounts and close it.

You can close the account in IDFC even if freeze is not removed. Amount will transferred to your provided acc no

 

[ashwinkashwink is verified member.]

Update: Okay guys I went to the bank yesterday and submitted the letter to unfreeze the account

The reason they are saying this is too many UPI transactions when I have done only 3 transactions this month.

So once they unfreeze it, I am gonna transfer all the money to my other bank accounts and close it.

Now call Customer Care close this instantly 😁

 

[varun__goel_]

Now call Customer Care close this instantly 😁

Call pe nhi hoga agar balance pada hai

 

[SonyTom]

Update: Okay guys I went to the bank yesterday and submitted the letter to unfreeze the account

The reason they are saying this is too many UPI transactions when I have done only 3 transactions this month.

So once they unfreeze it, I am gonna transfer all the money to my other bank accounts and close it.

Branch people won't know the exact reason

 

[HumorSimpson]

Apna algorithm sahi nahi karwana hai lekin, advice karna hai NEFT/RTGS karo 🤣

IDFC be like apna alag hi rythm.

 

[ashwinkashwink is verified member.]

IDFC be like apna alag hi rythm.

IDFC Algorithm develop chesina vadiki koti pranam 😝😜🤣

 

[HumorSimpson]

IDFC Algorithm develop chesina vadiki koti pranam 😝😜🤣

manku panga namalu

 

[Ryomesukuna]

Today I received a email saying my account is frozen and I haven't even done more than 10 transactions, most of which are self-transfers.

View attachment 69009

Its holiday here today and my RM is on leave and really don't know what to do !!

Update: The freeze was removed and the reason they provided was too many UPI transactions when I have done only 1 this month. They are not providing which transaction caused the issue as even the bank employees are clueless.

So I moved all my funds to another account and closed my Fd's with the bank for peace of mind.

 

[telescope]

Update: The freeze was removed and the reason they provided was too many UPI transactions when I have done only 1 this month. They are not providing which transaction caused the issue as even the bank employees are clueless.

So I moved all my funds to another account and closed my Fd's with the bank for peace of mind.

They will never tell the actual reason of freeze. Everything is random and arbitrary. You did a good thing moving funds out. I also did the same. Shall close the account shortly.

 

[Ryomesukuna]

They will never tell the actual reason of freeze. Everything is random and arbitrary. You did a good thing moving funds out. I also did the same. Shall close the account shortly.

Yea same here will close the account soon I don't wanna through the same mental trauma again