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IDFC Bank Zero Balance Account for the active CC users

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SarPanch

SarPanch

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Has anyone recently received a whatsapp from the IDFC Bank, stating that they can open a zero balance saving account ( basically the 10000K balance account would be the variant and the one's who received the message need not to maintain any balance.

I did get that on whatsapp and on being lured by the same, I opened the bank account with the same link but now the bank says it is a 10k Balance account which I will have to maintain.

Has anyone own a similar experience and can help on how I can get converted to a zero balance or seek help from where. ?
 

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SarPanch said:
Has anyone recently received a whatsapp from the IDFC Bank, stating that they can open a zero balance saving account ( basically the 10000K balance account would be the variant and the one's who received the message need not to maintain any balance.

I did get that on whatsapp and on being lured by the same, I opened the bank account with the same link but now the bank says it is a 10k Balance account which I will have to maintain.

Has anyone own a similar experience and can help on how I can get converted to a zero balance or seek help from where. ?
Click to expand...
Too many threads on this offer u can search ..

For your question
Yes cc users and
Random users too get this offer
Who have used any service of idfc
 
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SarPanch said:
Has anyone recently received a whatsapp from the IDFC Bank, stating that they can open a zero balance saving account ( basically the 10000K balance account would be the variant and the one's who received the message need not to maintain any balance.

I did get that on whatsapp and on being lured by the same, I opened the bank account with the same link but now the bank says it is a 10k Balance account which I will have to maintain.

Has anyone own a similar experience and can help on how I can get converted to a zero balance or seek help from where. ?
Click to expand...
While opening the account, there would show zero balance ... striking 10k amount ...... did you have this screenshot.

Mail to nodal officer stating based on offer I opened the ac but it seems you people fooled me....

Still they deny offer. Complain to rbi bo .... showing screenshots of offer
 
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Tejo said:
While opening the account, there would show zero balance ... striking 10k amount ...... did you have this screenshot.

Mail to nodal officer stating based on offer I opened the ac but it seems you people fooled me....

Still they deny offer. Complain to rbi bo .... showing screenshots of offer
Click to expand...
Yeh chota sa prank ho gya aapke sath 😂
Camera me dekhiye 😁.
Idfc are worst among their algorithm..worse than pnb or Lose psu .
 
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I was on the call with IDFC team just a few minutes back. I received the same whatsapp message 2 days back that I am eligible for Exclusive Life time waiver of AMB for IDFC account. I have been using IDFC First Power+ card for last 4 months. I opened the account with 25K AMB. But I i didn't complete the video KYC. When they called me to complete the video KYC, I told them that they have not adhered to their commitment of honouring the offer. They told that they are unable to do any changes. I told them I will not do any video KYC so let the account get closed on its own within 12 months. But I am really surprised that how can a Bank not honour their own offer. I will be careful in future while dealing with IDFC in future
 
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PRANJAL1984 said:
I was on the call with IDFC team just a few minutes back. I received the same whatsapp message 2 days back that I am eligible for Exclusive Life time waiver of AMB for IDFC account. I have been using IDFC First Power+ card for last 4 months. I opened the account with 25K AMB. But I i didn't complete the video KYC. When they called me to complete the video KYC, I told them that they have not adhered to their commitment of honouring the offer. They told that they are unable to do any changes. I told them I will not do any video KYC so let the account get closed on its own within 12 months. But I am really surprised that how can a Bank not honour their own offer. I will be careful in future while dealing with IDFC in future
Click to expand...
I d f c

New hdfc but only in roasting customers 😂
 
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PRANJAL1984 said:
I was on the call with IDFC team just a few minutes back. I received the same whatsapp message 2 days back that I am eligible for Exclusive Life time waiver of AMB for IDFC account. I have been using IDFC First Power+ card for last 4 months. I opened the account with 25K AMB. But I i didn't complete the video KYC. When they called me to complete the video KYC, I told them that they have not adhered to their commitment of honouring the offer. They told that they are unable to do any changes. I told them I will not do any video KYC so let the account get closed on its own within 12 months. But I am really surprised that how can a Bank not honour their own offer. I will be careful in future while dealing with IDFC in future
Click to expand...
You did a mistake here. Only 10K acc variant is offered as 0 mab. 25K mab acc requires it to be maintained.
 
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SarPanch said:
Has anyone recently received a whatsapp from the IDFC Bank, stating that they can open a zero balance saving account ( basically the 10000K balance account would be the variant and the one's who received the message need not to maintain any balance.

I did get that on whatsapp and on being lured by the same, I opened the bank account with the same link but now the bank says it is a 10k Balance account which I will have to maintain.

Has anyone own a similar experience and can help on how I can get converted to a zero balance or seek help from where. ?
Click to expand...
In app, its normal if it shows 10K acc. It is just acc variant. Mail to higher authority/ DM on X quoting such offer screenshot and ask for confirmation mail.
 
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PRANJAL1984 said:
It is not mentioned anywhere in the offer message nor in the website. While doing account opening also, it is not indicated that by choosing 10k MAB account option, I will be eligible for the offer
Click to expand...
While opening account , it strikes off 10K mab and shows 0. If you are sure nothing was shown and have ss of acc opening pg, mail to higher authority quoting such proofs. If still they decline, then approach rbi bo
 
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varun__goel_ said:
While opening account , it strikes off 10K mab and shows 0. If you are sure nothing was shown and have ss of acc opening pg, mail to higher authority quoting such proofs. If still they decline, then approach rbi bo
Click to expand...
There was nothing showing zero by crossing off Rs 10000. I am not going to spend my energy pursuing RBI or their higher authorities over this. I wil let the digital account die on its own after 12 months.
 
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Ok Guys.
I started the thread and I have an update.
After taking it with the Social Media team and multiple esclation to PNO. I have finally got my account converted to a zero balance amc forever i.e. the standard 10k account with no amc charges forever.

So I got the root cause as well.
I am already a IDFC Wealth CC customer and I got a whatsapp stating that I will have a zero AMB account. (Customer ID XYZ)
Now, when I opened the account rather than mapping it to XYZ it created a new customer ID ABC hence the offer mismatched and I got a 10K variant account.
Now after sharing my CC details with them, they were finally able to get the correction done from the backend and gave me a green signal to be free from AMC forever.

Thank you.

But the other problem I have is that I have 2 customer ID's now and that means the Saving account doesnt show CC details and CC account doesnt show saving account details.
 
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It is too much hassle. I cannot understand how some Banks have such primitive IT mechanism that their systems can't map a customer's relationships with single UID like Aadhaar or PAN. I will let the IDFC account die a slow death without any video KYC. The same happened with HDFC. I took their credit card first and opened the savings account later. In netbanking and mobile app the credit card was not visible. Neither there was any option to add the card in new netportal links. After much escalations and screenshots over 2 months, I convinced them to link the card from back end .
 
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