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IDFC credit card - Delete pending online application

Post number 1 has been selected as best answer.

cardio_guy

TF Ace
Hi all,

I found a way to delete the pending online application in IDFC First credit card.

This can be used by people who have entered their DOB, mobile number and got the OTP. After entering the OTP, if you had selected the card details, it will show you which card you are eligible for. In most cases, if you are WOW card, you will be disappointed.

But after that, how many ever times you try, you will always see WOW card itself. You would not be able to changes it unless you give a different mobile number.

For this problem,
Call IDFC customer care (1800 10 888), connect to the credit card department, and ask them to cancel the pending CC application. They will raise a request and it will be canceled in 5 working days. You will get an email and SMS confirmation. After that, you can apply for a new variant with the same mobile number itself.

They told me over the phone that this facility is available only via phone. They don't take cancellation requests by mail. and they told I will be able to select a new card after 5 days (that is, after this application request is cancelled).

Just wait for 5 days and try again. Hope this helps.
 

Strange

TF Legend
Hi all,

I found a way to delete the pending online application in IDFC First credit card.

This can be used by people who have entered their DOB, mobile number and got the OTP. After entering the OTP, if you had selected the card details, it will show you which card you are eligible for. In most cases, if you are WOW card, you will be disappointed.

But after that, how many ever times you try, you will always see WOW card itself. You would not be able to changes it unless you give a different mobile number.

For this problem,
Call IDFC customer care (1800 10 888), connect to the credit card department, and ask them to cancel the pending CC application. They will raise a request and it will be canceled in 5 working days. You will get an email and SMS confirmation. After that, you can apply for a new variant with the same mobile number itself.

They told me over the phone that this facility is available only via phone. They don't take cancellation requests by mail. and they told I will be able to select a new card after 5 days (that is, after this application request is cancelled).

Just wait for 5 days and try again. Hope this helps.
There is no option to connect to credit card department in the IVR.
 
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