IDFC First Bank Launched its Debit Card Reward System

[Tocoliso]

Bhai, earning or redeeming? Also, share your redemption pattern. Did you redeem 40K points consecutively for 2 days? How many points have you been earning on a monthly basis for the last few months?

We need to deduce a pattern here to see if IDFC is targeting people, if at all they are doing so.

I have not redeemed any points in last 20 days. So now neither old portal is working nor new portal is allowing redemption.

But the key point is credit card points are getting redeemed instantly.

That's why I'm suspecting they blocked debit card points.

 

[KGSIPO]

Tried on new portal on the app as well similar problem. Error redeeming points.

Someone on the other thread posted that customer care has informed this is some back end fix in progress.

Try in a different mobile

 

[Rahul Gupta]

how? did anyone received any communication from IDFC ?

No written communication is received yet but this info is given by an idfc rewards excecutive.

Bhai, earning or redeeming? Also, share your redemption pattern. Did you redeem 40K points consecutively for 2 days? How many points have you been earning on a monthly basis for the last few months?

We need to deduce a pattern here to see if IDFC is targeting people, if at all they are doing so.

I have always touched complete 50k points on my wealth account each month. They were all genuine cc payment transactions and yes i was able to redeem points for first two days after portal migration.

@Chaitanya-a Its genuine transactions this time bro don't laugh.

And guys let us know who are unable to claim their points so we can do something about it. Don't hide if you got points wrong way.

I am also thinking that they might be banning those with over a million points.

 

[FINOKAKA]

No written communication is received yet but this info is given by an idfc rewards excecutive.

I have always touched complete 50k points on my wealth account each month. They were all genuine cc payment transactions and yes i was able to redeem points for first two days after portal migration.

@Chaitanya-a Its genuine transactions this time bro don't laugh.

And guys let us know who are unable to claim their points so we can do something about it. Don't hide if you got points wrong way.

I am also thinking that they might be banning those with over a million points.

Are e gupta ji gadbad too wahi par hai log maan nahi raha hai Sumanta mandal Genuine spend aur Rahul gupta genuine spend karta hai abb yakin kaise dilaye logo ko boliye

 

[Nubar]

Tried to redeem Debit card(Savings account) points for ASV. Points debited but order timed out. Raised a ticket but no update yet. 😥😥

 

[IKFLRT]

No written communication is received yet but this info is given by an idfc rewards excecutive.

I have always touched complete 50k points on my wealth account each month. They were all genuine cc payment transactions and yes i was able to redeem points for first two days after portal migration.

@Chaitanya-a Its genuine transactions this time bro don't laugh.

And guys let us know who are unable to claim their points so we can do something about it. Don't hide if you got points wrong way.

I am also thinking that they might be banning those with over a million points.

touching 50K limit every month could be the reason. Did you speak with the rewards team?

 

[imuntitled]

touching 50K limit every month could be the reason. Did you speak with the rewards team?

They said that your redemption module has been disabled and that you’ve been blacklisted. A service request has been raised for this, and you will probably receive a call from your home branch. The same fiasco happened during the previous block phase. I guess you will have to justify your high value trx but your BM will likely give vague reasons and refuse to accept your explanation 🙂

 

[Piyush_Jaiswal]

They said that your redemption module has been disabled and that you’ve been blacklisted. A service request has been raised for this, and you will probably receive a call from your home branch. The same fiasco happened during the previous block phase. I guess you will have to justify your high value trx but your BM will likely give vague reasons and refuse to accept your explanation 🙂

total kitne points the ?

 

[Tocoliso]

They said that your redemption module has been disabled and that you’ve been blacklisted. A service request has been raised for this, and you will probably receive a call from your home branch. The same fiasco happened during the previous block phase. I guess you will have to justify your high value trx but your BM will likely give vague reasons and refuse to accept your explanation 🙂

Who said this?

If this is the case I think @TechnoFino need help to raise it to senior folks.

Bank seems to be behaving erratically.

 

[Tocoliso]

Abhishek is this blocked for you as well??

 

[imuntitled]

Who said this?

If this is the case I think @TechnoFino need help to raise it to senior folks.

Bank seems to be behaving erratically.

My personal interaction with IDFC RP team on call

 

[imuntitled]

total kitne points the ?

10L+ (old account)

 

[Credit_Cards]

They said that your redemption module has been disabled and that you’ve been blacklisted. A service request has been raised for this, and you will probably receive a call from your home branch. The same fiasco happened during the previous block phase. I guess you will have to justify your high value trx but your BM will likely give vague reasons and refuse to accept your explanation 🙂

whaattt, this is tooo much

 

[Piyush_Jaiswal]

10L+ (old account)

avi available kitna tha?
Account Variant? Wealth/Select?

 

[Abhishek012]

Some people have received double reward points—once by filing a complaint manually and once automatically.

And rewards are redeemed after 14 working days from earning.

 

[imuntitled]

View attachment 88758

avi available kitna tha?
Account Variant? Wealth/Select?

1L RP
Wealth

 

[Tocoliso]

They have blocked and there is no way they will open it back. This time I guess theg are prepared and no mass mailers. Just quiet blocking.

Customers should take effort and must sweat and bleed and then they will tell you that you are blocked.

 

[quino]

10L+ (old account)

50k pts per month. means almost 2 yrs u've hit upper circuit, with 5L spends each month. god mode.

what do u mean old account?

 

[Credit_Cards]

Just redeemed all my points dont want to risk getting blocked had all 67K rewards I earned in last 6-7 months

 

[Pachiboy]

Is there any bonus reward for spending on the birthday month in the idfc debit card reward program?