IDFC First Bank Launched its Debit Card Reward System

[xxScriptzxx]

Dude, no offence but if you are consistently hitting 50K capping every month only on utility payments, I think this was bound to happen.

hope BM is able to help you out.

I never achieved 50k every month. As i said, its a very old account.

 

[omvemula]

I never achieved 50k every month. As i said, its a very old account.

total bank account blocked or only rewards, including your funds in saving account?

 

[xxScriptzxx]

total bank account blocked or only rewards, including your funds in saving account?

Only rewards portal

 

[IKFLRT]

Only rewards portal

bro, what does it say on your rewards portable? How do you conclude that your rewards profile is blocked?

 

[insanhuinsan]

I never achieved 50k every month. As i said, its a very old account.

How many times did they blocked/freezed your account?
Mine got once when i did heavy transactions but one of the person helped me well but now again i started it so can u tell your situation on what basis and how much transactions u did so they did this to your account

 

[xxScriptzxx]

bro, what does it say on your rewards portable? How do you conclude that your rewards profile is blocked?

While redeeming points i get an error. I will talk to rewards team today to reconfirm

 

[Tocoliso]

Last time I escalated to their manging director and he was super friendly and took immediate action.

This time also I think if we escalate on bulk then something can happen..

For the benefit of all sharinf the escalation email ids.

Everyoke impacted please draft a super strong note to these email ids
prioritydesk@idfcfirstbank.com
vaidyanathan@idfcfirstbank.com
CEO@idfcfirstbank.com

 

[Strange]

Last time I escalated

How did you justify your txns? Did they ask for any documents?

 

[xxScriptzxx]

bro, what does it say on your rewards portable? How do you conclude that your rewards profile is blocked?

Just spoke to them, rewards portal is not blocked.

As per them, few customer is facing this issue, and they have asked to send an email to banker@idfcfirstbank.com

 

[Tocoliso]

Just spoke to them, rewards portal is not blocked.

As per them, few customer is facing this issue, and they have asked to send an email to banker@idfcfirstbank.com

Bro probably,I think you spoke to the regular customer care who know nothing about the rewards.

You need to ask them to connect to a dedicated team of rewards specialist and you would get connected to ashish.

They will give you the same update as the one posted by someone in this thread.

 

[lovelyRani]

Just spoke to them, rewards portal is not blocked.

As per them, few customer is facing this issue, and they have asked to send an email to banker@idfcfirstbank.com

Did you spoke with rewards team?

 

[Tocoliso]

Just spoke to them, rewards portal is not blocked.

As per them, few customer is facing this issue, and they have asked to send an email to banker@idfcfirstbank.com

I didn't justify as they removed the block for everyone in 1 day time. The timing was just perfect.

There was a storm on techno fino and so many customer also highlighted and even I highlighted so I think they removed to hush hush their inefficiencies.

 

[xxScriptzxx]

Bro probably,I think you spoke to the regular customer care who know nothing about the rewards.

You need to ask them to connect to a dedicated team of rewards specialist and you would get connected to ashish.

They will give you the same update as the one posted by someone in this thread.

I spoke to the debit card rewards team

 

[suryatejad]

Anyone received rps for 22nd,23rd March, I am still waiting

 

[SureShot]

Anyone received rps for 22nd,23rd March, I am still waiting

I also didn't get for 21st Mar transactions.

 

[lovelyRani]

I also didn't get for 21st Mar transactions.

I ma getting instant credit of reward points. no delay but redemption not possible.

anyone got response from banker@idfc or customer support ??

 

[lovelyRani]

Anyone received rps for 22nd,23rd March, I am still waiting

earning fine but are you able to redeem?

 

[suryatejad]

earning fine but are you able to redeem?

I didn't try

 

[suryatejad]

I ma getting instant credit of reward points. no delay but redemption not possible.

anyone got response from banker@idfc or customer support ??

I got instant points for 30,31st transactions but yet to get 22,23rd transactions

 

[Venom_06]

Bro probably,I think you spoke to the regular customer care who know nothing about the rewards.

You need to ask them to connect to a dedicated team of rewards specialist and you would get connected to ashish.

They will give you the same update as the one posted by someone in this thread.

Ashish is legend
Super talented guy