IDFC sending email on Wealth downgrade, even after account closure years ago

[Batman]

I closed my IDFC Wealth account two years ago. Why am I still getting these emails?

I specifically requested account closure and it was closed over a year ago. I have email communication and escalation emails to PNO.

What can I do here? I simply want to ensure
A. my account is closed
B. If not closed yet, escalate to RBI BO and request penalty on the bank.

 

[SSquad]

Did you accept the consent message and verify with OTP to close the account?

 

[Tejo]

idfc weird .... in their terms closed nhi deactivation hai

i closed my sb ac in the past, when I try to open again they are offering ac with same number. how can they renew a closed ac ?

 

[Half Human]

I think, you are still wealthy enough for them.

I suggest a solution.

You may transfer some of your assets to me.

I will take the IDFC harassments for you.. ✌️♥️

 

[Tejo]

What can I do here? I simply want to ensure
A. my account is closed
B. If not closed yet, escalate to RBI BO and request penalty on the bank.

probably will say, a technical issue.

 

[Batman]

Did you accept the consent message and verify with OTP to close the account?

I'm so out of touch with the account closure norms that I can't conclude if this is a genuine question or sarcasm 😅

This is the email I received last year. What are my options now? I want complete closure.

 

[Batman]

probably will say, a technical issue.

Yeah but I can't let them go away with this. Is there a plausible reason for BO complaint?

I don't want too much back and forth emails. But I can do it to ensure complete account closure.