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IDFC Violating RBI/IT Rules for PAN AADHAR linkage

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Vasuki said:
Pan and aadhar link is mandatory & also now linking pan aadhar u have to give fine I guess

If their system gives error what can they do about it

Aadhaar linked with different number is different kinda problem but aadhar pan not linked is very different problem

No idea about state law but after 370 it's the same constitution eventually things will be same
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There are states which are exempted for the same.
 
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Sobirvs said:
There are states which are exempted for the same.
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List the states which are exempted for the same. Let other fellow members should know the truth that every body is not treated equal in Bharath . In future, the banks shall be required to open account even they don't give their name, address, pan, aadhar etc for some states and the time is not far off .
 
Sobirvs said:
I have a wealth account and I wanted my brother and dad to have an account aswell under family banking.

IDFC keeps giving error online and offline KYC for opening account. Upon checking with the bank, they say pan aadhar linkage is mandatory.

But residents of few states are not required for doing this, yet IDFC keeps forcing us to do so. My dad/brother comes from that state which doesn't have this policy of linking aadhar/pan.

I am thinking of going to RBI Ombudsman. How much monetary damage claim should I raise for this?
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Are the other banks in the same state opening the account without this requirement? Its odd why one idfc branch is not following the state rules?
 
Anupama_Jha said:
U accidentally revealed ur location😯

Lol, first raise the issue with bank itself at multiple levels. An email or written confirmation would be better that "Even after RBI guidelines for J&K residents, your PAN & Aadhar should be linked"

Post that write to RBI BO.

Remember rbi ombudsman is there to get ur issues resolved not for earning monetary fund by complaining on each and every thing.

Hope u understand and take positively.
@sjmajumder
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Oooohhhh sounds like someone is jealous 😜😜😜
 
Sobirvs said:
I have a wealth account and I wanted my brother and dad to have an account aswell under family banking.

IDFC keeps giving error online and offline KYC for opening account. Upon checking with the bank, they say pan aadhar linkage is mandatory.

But residents of few states are not required for doing this, yet IDFC keeps forcing us to do so. My dad/brother comes from that state which doesn't have this policy of linking aadhar/pan.

I am thinking of going to RBI Ombudsman. How much monetary damage claim should I raise for this?
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Is there any RBI directive that says PAN and Aadhaar linking not mandatory for J&K. IT department rule does not say banks can't ask for PAN AADHAAR linking. They simply said it is not mandatory for IT purpose. Doesn't mean a bank can't ask for it unless there is a RBI directive against it.
 
sjmajumder said:
Not necessarily. Just because one bank does others need not follow. What is important is to prove IDFC is violating some law of the land or some RBI directive.
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👇🏻
Anupama_Jha said:
first raise the issue with bank itself at multiple levels. An email or written confirmation would be better that "Even after RBI guidelines for J&K residents, your PAN & Aadhar should be linked"

Post that write to RBI BO.
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I told this in first response 🙋🏻‍♀️
 
sjmajumder said:
Is there any RBI directive that says PAN and Aadhaar linking not mandatory for J&K. IT department rule does not say banks can't ask for PAN AADHAAR linking. They simply said it is not mandatory for IT purpose. Doesn't mean a bank can't ask for it unless there is a RBI directive against it.
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Well RBI might have some information here https://www.rbi.org.in/commonman/English/scripts/PressReleases.aspx?Id=2398

But I can't access the .pdf to check for additional conditions due to DNS error on normal IP and even on VPN, so RBI is at fault.

Looking into India's biggest bank HDFC, here https://www.hdfcbank.com/personal/useful-links/important-messages/pan-aadhaar-linking even HDFC says there "Please note; linking of Aadhaar with PAN does not apply to an individual who does not possess an Aadhaar number / Enrollment ID and is:- residing in the States of Assam, Jammu and Kashmir and Meghalaya."

BTW Income tax isn't "law of the land"?

IT and RBI works together usually as their core is "finance".

Though this https://www.incometax.gov.in/iec/foportal/sites/default/files/2022-12/Refer Notification.pdf makes me confused as it says linkage is not mandatory unless one has aadhar, which my dad and brother do.

Btw, IDFC did tell me they can open my brother's/dad acc without linkage too IF I visit the branch with documents. They will manually process it but the branch was too far away. So certainly IDFC doesn't have this mandatory rule however for online or branch visiting our premises application, linkage has been made mandatory, that's where I have a problem.

and Linking of aadhar/pan isn't just for IT purpose, we are talking about opening bank account and SC has weighed in here aswell hence why "exempted" rule was made in the first place. Exemption was for opening bank accounts.
 
Sobirvs said:
Well RBI might have some information here https://www.rbi.org.in/commonman/English/scripts/PressReleases.aspx?Id=2398

But I can't access the .pdf to check for additional conditions due to DNS error on normal IP and even on VPN, so RBI is at fault.

Looking into India's biggest bank HDFC, here https://www.hdfcbank.com/personal/useful-links/important-messages/pan-aadhaar-linking even HDFC says there "Please note; linking of Aadhaar with PAN does not apply to an individual who does not possess an Aadhaar number / Enrollment ID and is:- residing in the States of Assam, Jammu and Kashmir and Meghalaya."

BTW Income tax isn't "law of the land"?

IT and RBI works together usually as their core is "finance".

Though this https://www.incometax.gov.in/iec/foportal/sites/default/files/2022-12/Refer Notification.pdf makes me confused as it says linkage is not mandatory unless one has aadhar, which my dad and brother do.

Btw, IDFC did tell me they can open my brother's/dad acc without linkage too IF I visit the branch with documents. They will manually process it but the branch was too far away. So certainly IDFC doesn't have this mandatory rule however for online or branch visiting our premises application, linkage has been made mandatory, that's where I have a problem.

and Linking of aadhar/pan isn't just for IT purpose, we are talking about opening bank account and SC has weighed in here aswell hence why "exempted" rule was made in the first place. Exemption was for opening bank accounts.
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So, in effect what IDFC is saying is this facility is not available online and can be done through branch banking only. Now if you want to make an RBIO complaint you have to find out an RBI directive that mandates banks to have this facility online.
 
sjmajumder said:
So, in effect what IDFC is saying is this facility is not available online and can be done through branch banking only. Now if you want to make an RBIO complaint you have to find out an RBI directive that mandates banks to have this facility online.
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How does one find out when we can't even open RBI's pdf. The only thing I have is IT Rules and afaik RBI obviously would follow IT Rules.

And if I go for the complaint, I have nothing to lose anyways? I guess my next course of action is to wait for 30 days and then do RBIO complaint.
 
Sobirvs said:
How does one find out when we can't even open RBI's pdf. The only thing I have is IT Rules and afaik RBI obviously would follow IT Rules.

And if I go for the complaint, I have nothing to lose anyways? I guess my next course of action is to wait for 30 days and then do RBIO complaint.
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some free advice because of your DP. the RBI BO complaint probably wont lead to anything.

the bank will simply claim their IT infra only allows if Pan & aadhaar is linked. but they still are following RBI guidelines by allowing through offline process. my suggestion, ask the branch personnel to visit your home & open the account. if they deny, you can write mail to PNO requesting the same. or ask the branch if you can courier the AOF to their branch & they process it.
 
Sobirvs said:
How does one find out when we can't even open RBI's pdf. The only thing I have is IT Rules and afaik RBI obviously would follow IT Rules.

And if I go for the complaint, I have nothing to lose anyways? I guess my next course of action is to wait for 30 days and then do RBIO complaint.
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I can guarantee you will lose all your effort, even if that is 20 min of effort.
 
Sobirvs said:
How does one find out when we can't even open RBI's pdf. The only thing I have is IT Rules and afaik RBI obviously would follow IT Rules.

And if I go for the complaint, I have nothing to lose anyways? I guess my next course of action is to wait for 30 days and then do RBIO complaint.
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Can't you open still with aadhar and form 60, at nearest branch ?

If aadhar and pan are not linked, then you should prefer form 60. Without linking both of them, what is the use case of PAN ?
 
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