Indus Mobile App - Features and Issues

[SSV]

Guys

Let’s discuss in this thread all our sorrows and some rare happy moments with regard tech savvy( you know what I mean ) IndusInd Banks Mobile App…

Latest update gave these features…
(iOS update 10.0.05 released on 29/04/2024)

1) Viewing RM details
2)Viewing CKYC details

 

[raghu.rokda]

I think he is feeling FOMO during this Voting season …

No, I don’t want NOMO card 😂

 

[BUDHRAJ]

Probably my iOS version was released about 9 hours ago… they must still be in the process of data updation .. will wait for a couple of days

ios user here,
i can see my rm details in the app.

i don't face any issue with app but sometimes when i tried to check a/c balance without login it gives error and sometimes it works.


are you sure you have rm assigned on your account ? as i saw many people with select and above vairents who don't have any rm.

 

[SSV]

ios user here,
i can see my rm details in the app.

i don't face any issue with app but sometimes when i tried to check a/c balance without login it gives error and sometimes it works.


are you sure you have rm assigned on your account ? as i saw many people with select and above vairents who don't have any rm.

I am not really worried about RM as I got what I wanted and a few agents who can do the things required for me..
Someone said it would be better if we didn’t have rm, otherwise unnecessary calls.
Anyway I am of the opinion that no rm was assigned to me as I have only 4 months old sb relationship

 

[Transpointer]

Actually on this topic.
Face ID used to work when I was only cc holder.
Then it stopped working after I acquired SB account
And now interestingly they removed the Face ID option totally in the settings

I don’t know what happened but suddenly my Face ID automatically started working 5 minutes ago. I changed nothing. Maybe they did something from their backend. Btw I am an account holder only right now.

 

[SSV]

I don’t know what happened but suddenly my Face ID automatically started working 5 minutes ago. I changed nothing. Maybe they did something from their backend.

Let me try now

 

[SSV]

I don’t know what happened but suddenly my Face ID automatically started working 5 minutes ago. I changed nothing. Maybe they did something from their backend. Btw I am an account holder only right now.

How to prompt to open Face ID, it is not activating Face ID when trying to log in for me

 

[Transpointer]

How to prompt to open Face ID, it is not activating Face ID when trying to log in for me

I don’t understand what you mean but before today when I went into settings and clicked the touch id option it gave me an error and didn’t get enabled but today when I went into settings it was automatically enabled. Maybe try enabling that setting in your phone?

 

[SSV]

I don’t understand what you mean but before today when I went into settings and clicked the touch id option it gave me an error and didn’t get enabled but today when I went into settings it was automatically enabled. Maybe try enabling that setting in your phone?

I updated my app to latest version and this Face ID setting is removed from app settings in the new app version

 

[Transpointer]

I updated my app to latest version and this Face ID setting is removed from app settings in the new app version

Are you sure?

 

[SSV]

Are you sure?

Version 10.0.05

 

[Transpointer]

Version 10.0.05

I am also on that version

 

[SSV]

I am also on that version

Wow . . Very strange..
When did you upgrade?

 

[Transpointer]

Wow . . Very strange..
When did you upgrade?

I think it auto updated in the morning

 

[Anil_Singh]

1. I can see my CKYC number.
2. Touch ID option removed. Anyhow I too face same issue like @SSV.

 

[SSV]

1. I can see my CKYC number.
2. Touch ID option removed. Anyhow I too face same issue like @SSV.

Just now, I unistalled and re-installed the App....still face-id removed from my iOS APP.
Still no CKYC for me...

 

[SSV]

I think it auto updated in the morning

okay whatever it is , don't change anything ...
It used to work for me some months ago..
Now the options itself is gone ..

 

[Anil_Singh]

Just now, I unistalled and re-installed the App....still face-id removed from my iOS APP.
Still no CKYC for me...

Also, everytime I open the app I see INDIE related popup. Looks like they will move to Indie from IndusInd soon.

 

[SSV]

Also, everytime I open the app I see INDIE related popup. Looks like they will move to Indie from IndusInd soon.

is this andriod or iOS?

 

[Anil_Singh]

is this andriod or iOS?

Android.. Samsung 😅

 

[SSV]

Android.. Samsung 😅

okay , we , 🍎 guys will wait .....