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Indus Mobile App - Features and Issues

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SSV

SSV

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Guys

Let’s discuss in this thread all our sorrows and some rare happy moments with regard tech savvy( you know what I mean 😉 ) IndusInd Banks Mobile App…

Latest update gave these features…
(iOS update 10.0.05 released on 29/04/2024)

1) Viewing RM details
2)Viewing CKYC details

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SSV said:
Probably my iOS version was released about 9 hours ago… they must still be in the process of data updation .. will wait for a couple of days
Click to expand...
ios user here,
i can see my rm details in the app.

i don't face any issue with app but sometimes when i tried to check a/c balance without login it gives error and sometimes it works.


are you sure you have rm assigned on your account ? as i saw many people with select and above vairents who don't have any rm.
 
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BUDHRAJ said:
ios user here,
i can see my rm details in the app.

i don't face any issue with app but sometimes when i tried to check a/c balance without login it gives error and sometimes it works.


are you sure you have rm assigned on your account ? as i saw many people with select and above vairents who don't have any rm.
Click to expand...
I am not really worried about RM as I got what I wanted and a few agents who can do the things required for me..
Someone said it would be better if we didn’t have rm, otherwise unnecessary calls.
Anyway I am of the opinion that no rm was assigned to me as I have only 4 months old sb relationship
 
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SSV said:
Actually on this topic.
Face ID used to work when I was only cc holder.
Then it stopped working after I acquired SB account
And now interestingly they removed the Face ID option totally in the settings
Click to expand...
I don’t know what happened but suddenly my Face ID automatically started working 5 minutes ago. I changed nothing. Maybe they did something from their backend. Btw I am an account holder only right now.
 
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Transpointer said:
I don’t know what happened but suddenly my Face ID automatically started working 5 minutes ago. I changed nothing. Maybe they did something from their backend. Btw I am an account holder only right now.
Click to expand...
How to prompt to open Face ID, it is not activating Face ID when trying to log in for me
 
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SSV said:
How to prompt to open Face ID, it is not activating Face ID when trying to log in for me
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I don’t understand what you mean but before today when I went into settings and clicked the touch id option it gave me an error and didn’t get enabled but today when I went into settings it was automatically enabled. Maybe try enabling that setting in your phone?
 
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Transpointer said:
I don’t understand what you mean but before today when I went into settings and clicked the touch id option it gave me an error and didn’t get enabled but today when I went into settings it was automatically enabled. Maybe try enabling that setting in your phone?
Click to expand...
I updated my app to latest version and this Face ID setting is removed from app settings in the new app version
 
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