Indus Mobile App - Features and Issues

[SSV]

Guys

Let’s discuss in this thread all our sorrows and some rare happy moments with regard tech savvy( you know what I mean 😉 ) IndusInd Banks Mobile App…

Latest update gave these features…
(iOS update 10.0.05 released on 29/04/2024)

1) Viewing RM details
2)Viewing CKYC details

 

[raghu.rokda]

I am select account holder & no RM details yet visible on app……it’s same for me

 

[SSV]

I am select account holder & no RM details yet visible on app……it’s same for me

I am an exclusive account holder…
For me also no RM

 

[SSV]

CKYC option is there on the home page..
When I click on that … there is no surprise at all…
It shows nothing (NA)…

 

[raghu.rokda]

CKYC option is there on the home page..
When I click on that … there is no surprise at all…
It shows nothing (NA)…

View attachment 51839

Surprisingly It’s shows for me 😂
Without any full kyc or video kyc

 

[raghu.rokda]

I ordered cheque book on indus app & surprisingly they accept it without any signature updated yet😂

 

[VasukiVasuki is verified member.]

I am an exclusive account holder…
For me also no RM

For me
I can see Rm name

 

[SSV]

I ordered cheque book on indus app & surprisingly they accept it without any signature updated yet😂

For me
I can see Rm name

Probably my iOS version was released about 9 hours ago… they must still be in the process of data updation .. will wait for a couple of days

 

[VasukiVasuki is verified member.]

Probably my iOS version was released about 9 hours ago… they must still be in the process of data updation .. will wait for a couple of days

Android was at same time..
I checked at 6 pm no update .
Updated few minutes ago

 

[raghu.rokda]

@SSV sir you do polling on which I tagged you?

 

[SSV]

@SSV sir you do polling on which I tagged you?

No , because I had no experience with those banks at all

 

[raghu.rokda]

No , because I had no experience with those banks at all

That doesn’t required any experience…
I required your suggestion by polling only…..which will I post first……please do it

 

[SSV]

That doesn’t required any experience…
I required your suggestion by polling only…..which will I post first……please do it

Okay I did cast my vote

 

[John Since]

As per IndusInd CEO, every indusind user will given an option to shift to Indie app along with maintaining their Pioneer/Exclusive/Select programs.
And even Indie for current accounts will also be launched soon.

 

[Desu Sarath]

I am an exclusive account holder…
For me also no RM

I have seen few Grande customers with no RM from past 1 year.

 

[Deleted member 30446]

I am an exclusive account holder…
For me also no RM

Same here. FaceID also doesn’t work.

 

[SSV]

Same here. FaceID also doesn’t work.View attachment 51849

Actually on this topic.
Face ID used to work when I was only cc holder.
Then it stopped working after I acquired SB account
And now interestingly they removed the Face ID option totally in the settings

 

[AllThatStuff]

I’m not able to log in into the app since last 8-10 months.
I had created a IndusInd Mobile login when I had a credit card. Later when I got a new savings account, I tried linking it with the existing IndusMobile login id, but it was getting failed everytime.
So on the suggestion of Customer Support executive I deleted the existing mobile login user id and create a new user id using savings account and then link the credit card with it.

I did as suggested above and it went through smoothly.
But when I tried to create a new mobile user Id again, I got an error that for my mobile no. already a user id exists. But when taken up with customer care executives, I was told that my mobile user is already deleted.

And since then, it’s the same deadlock!!

Update: The old Mobile User Id was finally deleted and I was able to create new mobile user id and use the app!!

 

[doraemon]

That doesn’t required any experience…
I required your suggestion by polling only…..which will I post first……please do it

Kaash aapko voting rally mai laga dete to Aaj Pura Bharat vote karne jata booths pe

 

[SSV]

Kaash aapko voting rally mai laga dete to Aaj Pura Bharat vote karne jata booths pe

I think he is feeling FOMO during this Voting season …