Indus select account got freeze, what i do?

[Kamalraj]

Hello All,

Today my indus select account got freeze, customer support executive told me, branch has freeze my account

RM didn't tell me what is actual reason

I don't know what i do, can i raise complaint against branch in RBI?

 

[Humanbeing]

Visit the branch & ask the BM about your account freeze situation. If this doesn’t solve the issue then you can mail to nodal officer or even RBI. But before taking such step make sure you collect proper evidence if you’re not at fault.

 

[Tocoliso]

Hello All,

Today my indus select account got freeze, customer support executive told me, branch has freeze my account

RM didn't tell me what is actual reason

I don't know what i do, can i raise complaint against branch in RBI?

Did you get this unfreezed? What process did you follow ? What balance is stuck there?

 

[Kamalraj]

Did you get this unfreezed? What process did you follow ? What balance is stuck there?

Yes! My account has been unfrozen now, I had given a written application in the branch but the branch did not do anything for 4 days, then I emailed the indusind bank and complained against the branch n BM. After 2 days of email my account got unfreeze, 120k money was stuck

ADVISED : INDUSIND AND IDFC ARE NON RELIABLE BANK, Coz they Won't Take Higher Numbers of Transactions, and Freeze Account Without Any Solid Reason

 

[Tocoliso]

What was the email you got? When did this happen?

 

[CosmicCat]

AVISED : INDUSIND AND IDFC ARE NON RELIABLE BANK, Coz they Won't Take Higher Numbers of Transactions, and Freeze Account Without Any Solid Reason

At least IDFC FIRST Bank has a decent customer service, which doesn't even exist with Indus Valley Bank.

 

[Kamalraj]

What was the email you got? When did this happen?

I did not receive any kind of email/SMS, when I was doing transaction, then came to know that my AC has been freeze

 

[Kamalraj]

At least IDFC FIRST Bank has a decent customer service, which doesn't even exist with Indus Valley Bank.

Yes! IDFC has decent customer service who attend and respond quickly, but they only give pleasant pretense show of excellent customer service, in reality they also work with long delays n Hassle