IndusInd bank Select Savings Account and Legend Credit Card

[hellobois]

Hi. I received my Select Savings Account welcome kit today but I'm not able to link it with my legend credit card in mobile application. Please help. My 50000 is already stuck in select account and there is no way to take it out as I have to pay penalty as non maintenance charges.
Please help 🥺

 

[kshitij_0]

Then you must have asked for Visa Signature. Because I had insisted on MC World Select, I received Visa Signature in the welcome kit! 🙂

Nope...I didn't ask for anything. I think they are randomly distributing the variants or else now they have started giving MC.

 

[Trust Me]

I just received my Visa Signature on 10th June! Anyway, I was just joking!

 

[karankayastha]

guy how to get with an human in IndusInd bank customer care for credit cards i tri all permutations and combinations still no option

 

[4uziaul]

guy how to get with an human in IndusInd bank customer care for credit cards i tri all permutations and combinations still no option

Are you unable to talk to anyone from customer care?

 

[equalizer]

File attached - https://www.indusind.com/content/da...ges/savings-account/SOB-SELECT-30-12-2022.pdf

 

[Pankhuri]

So nya panga, card and account are linked. No issues. But still it doesn't show as 0 mab as per customer care. What to do now?

 

[4uziaul]

So nya panga, card and account are linked. No issues. But still it doesn't show as 0 mab as per customer care. What to do now?

If you want confirmation, I suggest not calling their customer care. 😂 They are usually clueless. Instead, you can email them at socialm@indusind.com or priority.care@indusind.com.

 

[Pankhuri]

If you want confirmation, I suggest not calling their customer care. 😂 They are usually clueless. Instead, you can email them at socialm@indusind.com or priority.care@indusind.com.

Prioritycare is for credit card, they said they can't talk about savings account. I mailed reachus@indusind.com too, but they haven't replied yet. Will try socialm on monday.

 

[4uziaul]

Prioritycare is for credit card, they said they can't talk about savings account. I mailed reachus@indusind.com too, but they haven't replied yet. Will try socialm on monday.

But it's for your Credit Card, right? You are using that as a surrogate for your Zero MAB account. 'Ab kaun samjhaye inko' 😂 They just need to confirm whether it's a Zero MAB account or not. 😂

 

[Pankhuri]

But it's for your Credit Card, right? You are using that as a surrogate for your Zero MAB account. 'Ab kaun samjhaye inko' 😂 They just need to confirm whether it's a Zero MAB account or not. 😂

I spent 10 mins trying to tell the customer care the same thing. And it was to an escalated customer care. I asked them whether such a thing exists for legend credit card holders, they said if you found on our website then it might. I asked them can't you confirm it and he said banking not our department. Then I spent over 10 mins trying to talk that person into either confirm or deny it, it was like that meme where one figure holds some kind of id card and other person agrees with various descriptions only to deny at the last step. Before that one customer care guy said this is only applicable if you hold account and then apply for credit card. I said connect me to your superior. He went kyun? Woh bhi yahi bolenge ke aap eligible nhi ho. Had to threaten him that I would formally file a complaint if you don't transfer me right away.

 

[4uziaul]

I spent 10 mins trying to tell the customer care the same thing. And it was to an escalated customer care. I asked them whether such a thing exists for legend credit card holders, they said if you found on our website then it might. I asked them can't you confirm it and he said banking not our department. Then I spent over 10 mins trying to talk that person into either confirm or deny it, it was like that meme where one figure holds some kind of id card and other person agrees with various descriptions only to deny at the last step. Before that one customer care guy said this is only applicable if you hold account and then apply for credit card. I said connect me to your superior. He went kyun? Woh bhi yahi bolenge ke aap eligible nhi ho. Had to threaten him that I would formally file a complaint if you don't transfer me right away.

Itna dimaag mat kharcha karo, wait for them to reply.

 

[gautamcool]

They will always beat around the bush. Get the account, if you haven't and then wait for the linking and then contact customer care via email and they will confirm it's Zero MAB. No matter what you show them, they will still be in denial mode 😂

Yup same thing happened with my case as well
While opening the account they also said the Select debit card is chargeable. I tried to show the Select pdf from their website and they wouldn't even look at it
As I was confident from their website and the threads here that it's free, I asked them to proceed

 

[gautamcool]

What about when you login on the first page do you see both your account and credit card

My account got activated few days ago and previously I was able to see only my account. But when I checked today both are visible 👍

One more thing, I have 2 User Id now
One with only Legend CC (before opening the account. I couldn't link my account to this ID)
Another with both account and CC

Should I do something about the old ID with only CC ?

 

[VISHESH_BANSAL]

So nya panga, card and account are linked. No issues. But still it doesn't show as 0 mab as per customer care. What to do now?

Account statements and SOC are proof itself.
Account still require 50k AMB but NMC waived off.
It is effective Zero Balance Account.

 

[VISHESH_BANSAL]

My account got activated few days ago and previously I was able to see only my account. But when I checked today both are visible 👍

One more thing, I have 2 User Id now
One with only Legend CC (before opening the account. I couldn't link my account to this ID)
Another with both account and CC

Should I do something about the old ID with only CC ?

Are you able to login with Old user ID ?

 

[Pankhuri]

Are you able to login with Old user ID ?

Btw now i have two ids and in both ids bank and credit card is linked.

Had the cc id, which was not connecting to bank. Then I complained to customer care and sent them screenshots. They took their time. In the meantime I saw another comment in this thread of opening new id with debit card and connecting credit card with that. That worked. Some days later I got my master world debit card, after setting it up I thought of trying it on credit card ID to link, fully expecting to get the same error as earlier. But this time it worked.

Haven't informed customer care though.

 

[4uziaul]

My account got activated few days ago and previously I was able to see only my account. But when I checked today both are visible 👍

One more thing, I have 2 User Id now
One with only Legend CC (before opening the account. I couldn't link my account to this ID)
Another with both account and CC

Should I do something about the old ID with only CC ?

Leave it as it is. 🤣

 

[4uziaul]

Btw now i have two ids and in both ids bank and credit card is linked.

Had the cc id, which was not connecting to bank. Then I complained to customer care and sent them screenshots. They took their time. In the meantime I saw another comment in this thread of opening new id with debit card and connecting credit card with that. That worked. Some days later I got my master world debit card, after setting it up I thought of trying it on credit card ID to link, fully expecting to get the same error as earlier. But this time it worked.

Haven't informed customer care though.

I told you it would take some time, but it will be linked eventually. Anyway, I'm glad it's working for you.

 

[Pankhuri]

I told you it would take some time, but it will be linked eventually. Anyway, I'm glad it's working for you.

It won't show up on netbanking id linked with credit card 🤦‍♂️

 

[4uziaul]

It won't show up on netbanking id linked with credit card 🤦‍♂️

Is the credit card and savings account showing under any Netbanking ID? If it is, just forget about the other ID. 🤣