IndusInd bank Select Savings Account and Legend Credit Card

[hellobois]

Hi. I received my Select Savings Account welcome kit today but I'm not able to link it with my legend credit card in mobile application. Please help. My 50000 is already stuck in select account and there is no way to take it out as I have to pay penalty as non maintenance charges.
Please help 🥺

 

[Strange]

It's been three weeks and I still did not receive the welcome kit with Select debit card. RM is not picking up the phone and customer service is not having any details about it. When I visit the branch they said request for welcome kit is in process and it will be delivered to your communication address in 3 days but there is no tracking ID or service request about it. Never seen such pathetic service experience from any bank.

You can raise a request for welcome kit though customer care if they deny then try netbanking.

 

[raghu.rokda]

Nothing is showing in service request status.

Call cc and ask for tracking id number,If welcome kit issued

 

[Chitra007]

Call cc and ask for tracking id number,If welcome kit issued

Will ask for it. Thanks!

 

[mrbanker]

Just now money got debited from my account saying Non-maintenance of Balance for Oct-Dec eventhough my Legend CC and Bank Account are linked for past 1 year

Anybody else had this experience? What should I do now?

I faced a similar situation in the last week of March'24 where they debited 1062 charges for non-maitainence in my legend linked select savings account. Which channel did you raise the complaint on for getting the refund?

 

[federer.reddevil]

I faced a similar situation in the last week of March'24 where they debited 1062 charges for non-maitainence in my legend linked select savings account. Which channel did you raise the complaint on for getting the refund?

I contacted their Customer Care executive 022 44066666

 

[jeevanreddy58]

Welcome kit booklet

 

[gobsy]

I had the indusind app login created with legend credit card. Now I uninstalled it but when I try to login with net banking Id on app it shows no record exists. What Id has to be used for login here?

 

[dileep]

I had the indusind app login created with legend credit card. Now I uninstalled it but when I try to login with net banking Id on app it shows no record exists. What Id has to be used for login here?

In welcome kit of indusind there is customer I'd login with that and reset password if it is for select savings account

 

[gobsy]

In welcome kit of indusind there is customer I'd login with that and reset password if it is for select savings account

Yeah doesn't work. It shows no record exist. I entered account number to retrieve user id and it asked me for debit card details. Entered that and got user I'd but it is showing only credit card when I login. Basically the previous user id which I had created with credit card.

 

[gobsy]

Which customer care email Id provides the fastest response. I mailed reachus@indusind.com last week. Still haven't received any response. the branch guy through which I opened account is useless. He is asking to login with the credit card user id only when I repeatedly told him that the savings account is not reflecting in that id.

 

[dileep]

Which customer care email Id provides the fastest response. I mailed reachus@indusind.com last week. Still haven't received any response. the branch guy through which I opened account is useless. He is asking to login with the credit card user id only when I repeatedly told him that the savings account is not reflecting in that id.

Call customer care they wil tell customer I'd

 

[skvignesh]

It's been three weeks and I still did not receive the welcome kit with Select debit card. RM is not picking up the phone and customer service is not having any details about it. When I visit the branch they said request for welcome kit is in process and it will be delivered to your communication address in 3 days but there is no tracking ID or service request about it. Never seen such pathetic service experience from any bank.

I opened account in March 3rd week, everything was smooth, received welcome kit, linked cc & account within 3hrs, today received cheque book also....

 

[Strange]

Yeah doesn't work. It shows no record exist. I entered account number to retrieve user id and it asked me for debit card details. Entered that and got user I'd but it is showing only credit card when I login. Basically the previous user id which I had created with credit card.

If you have linked your legend credit card in Select account netbanking then call IndusInd customer care to link your Savings account in the mobile app or you can do it by yourself using debit card details.

 

[adit]

I opened account in March 3rd week, everything was smooth, received welcome kit, linked cc & account within 3hrs, today received cheque book also....

after linking CC with savings select account, does it mean than the account is now zero AMB? or we need to do any other process to make it zero AMB?

 

[BeingIncogBeingIncog is verified member.]

after linking CC with savings select account, does it mean than the account is now zero AMB? or we need to do any other process to make it zero AMB?

ask customer care or nodal for confirmation about it

 

[adit]

I had the indusind app login created with legend credit card. Now I uninstalled it but when I try to login with net banking Id on app it shows no record exists. What Id has to be used for login here?

I faced the same thing. Visited branch. They made me to uninstall the indus app and again install it. post instalation, slected as new registraion and registered using the debit card details for savings account. After than linked the legend CC with that account and it got linked instanaly.

 

[adit]

ask customer care or nodal for confirmation about it

Branch person was clueless... he took details of my PAN card and told me that first your CC needs ti link with PAN and than with CIF of savings account!!!

 

[adit]

ask customer care or nodal for confirmation about it

customer care has no visibility of linkage of CC with savings account!

 

[adit]

If you have linked your legend credit card in Select account netbanking then call IndusInd customer care to link your Savings account in the mobile app or you can do it by yourself using debit card details.

once savings account and CC appears in my net banking , does it mean my a/c is zero amb?

 

[adit]

If your Legend Credit Card and Select savings account are linked and reflecting under the same Net banking ID, you have got nothing to worry about. Your account is effectively Zero MAB. In the past, I have also received similar messages.

what you mean by "CC and select saavings account" linked? under my net banking, i can see both my savings account and legend CC. does it mean both are linked?