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IndusInd Bank shares fall 20% after Q2 profit drop, asset quality deterioration
- Thread starter SSV
- Start date
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- Tags
- indusind indusind bank
Gau₹av
TF Legend
Correct. Some people said to rant on Twitter to ask IndusInd customer care to call us back. Reaching them thru IVR is currently impossible for bank account issues.
Gau₹av
TF Legend
WTF why? This is another shock from SundasBank! Why discontinue a great useful card?
dvader
TF Ace
I can positively confirm that for Exclusive and Pioneer Accounts I can reach customer care direcly just like ICICI wealth. Just tried it for two customer IDs one Exclusive and one Pioneer.
They may have changed the Customer Care policy for other accounts. (can't comment on that)
Gau₹av
TF Legend
No but if we happen to have Exclusive or Pioneer accounts plus some other account, then it does not directly redirect the call to their customer care. It keeps us in their IVR where the option to reach customer care has been removed entirely for now (they confirmed it via Twitter). Some "upgrade" to the IVR going on in the backend. If you have only Exclusive or Pioneer account you are lucky
dvader
TF Ace
My customer iD has, Indie, Exclusive and Pioneer (all single holder) and I can connect direcly. There may he something else at play here. They may have messed up something. I hope this is just temporary.
Other family members have either Exclusive or Pioneer or both. I just tried with all of them. Though they don't have Indie or any other variant.
What all accounts do you have?
Strange
TF Prestige
What numbers did you press after connecting the call?
Gau₹av
TF Legend
I have Indie (single), Exclusive (single) & Privilege Max (joint a/c). And Pinnacle, EazyDiner, Amex ePay & RuPay CCs. Exactly what number are you dialing Sir?
dvader
TF Ace
Ok I think (And I think you are right) people with other Indus Variants or Joint accounts are being wrongfully targetted. Your privilege account is causing the issue. Let's hear about other users with similar issue.
They may have filtered Indie because initially it was separate. But excluding that someone wrote code to exclude customers with any variant not HNI.
dvader
TF Ace
(After the annoying Stay Safe - Stay Alert)
-----------------REDACTED-------------------
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zomatoo
TF Premier
Last edited:
dvader
TF Ace
Edit kar dijiye...kyu hamari wajah se kisi ko nuksan ho.Scammers listening stay safe alert while calling their next victim
zomatoo
TF Premier
dvader
TF Ace
Arey apne Reply me mera quote delete kar do. Mne hata dia apna comment. Kyu kisi bhale admi ka nuksan ho scammers ki wajah se.
Strange
TF Prestige
Apna number do not call pe register karlo.
DND: Do Not Call Registration - IndusInd Bank
Fill all your details at this IndusInd Bank webpage and get yourself registered for ‘Do not call’ service. Learn more here.
sunit123
TF Ace
it is outsourced to 3rd party who gets commission.
GURPS
TF Buzz
This is likely the case.
