indusind Legend credit card showed 5lac limit in application but received 80k limit

[technogurpreet]

hi,

indusind Legend showed 5lac limit in application stage but received 80k limit (screenshots attached)

first level customer support says nothing they can do.

any point in further escalation or not?

 

[akshayhs]

Decision made by underwriting team. Obviously it's not in the hands of the customer care

 

[technogurpreet]

Decision made by underwriting team. Obviously it's not in the hands of the customer care

understood ,
so this does not count as misleading or mis-selling on part of indusbank, if they displayed the credit limit during application process and provided a different one later on? (with no conditions on the limit show to indicate it as being tentative)

 

[akshayhs]

understood ,
so this does not count as misleading or mis-selling on part of indusbank, if they displayed the credit limit during application process and provided a different one later on? (with no conditions on the limit show to indicate it as being tentative)

If you ask me personally, if you have got what you were promised (Applied Legend LTF and also received Legend LTF) then it does not constitute mis-selling/misleading. The limit shown on the advertised page is only a max limit that you can receive, but it is never guaranteed. Credit limit is always dependent on the credit portfolio of the applicant.

 

[technogurpreet]

If you ask me personally, if you have got what you were promised (Applied Legend LTF and also received Legend LTF) then it does not constitute mis-selling/misleading. The limit shown on the advertised page is only a max limit that you can receive, but it is never guaranteed. Credit limit is always dependent on the credit portfolio of the applicant.

make sense
thanks for the clarity

 

[KGSIPO]

make sense
thanks for the clarity

Fight and do not leave.In this forum, cosmic cat has faced similar issue and his limit was enhanced as promised during application

 

[146046]

IndusInd Bank ,have a Bull in their Logo but work as SNAILS. They are a Swift FLASH to charge but SNAILS to refund their errors..sorry..HORRORS. when you e-mail them their standard reply are a mask to their Inefficiency. Their Manageiis more interested in Keeping their job instead of DOING THEIR JOB. They are Managers in title but peons in office politics.
Their Credit Card offers are only virtual and not tangible..

 

[technogurpreet]

Fight and do not leave.In this forum, cosmic cat has faced similar issue and his limit was enhanced as promised during application

sounds good will escalate

 

[technogurpreet]

IndusInd Bank ,have a Bull in their Logo but work as SNAILS. They are a Swift FLASH to charge but SNAILS to refund their errors..sorry..HORRORS. when you e-mail them their standard reply are a mask to their Inefficiency. Their Manageiis more interested in Keeping their job instead of DOING THEIR JOB. They are Managers in title but peons in office politics.
Their Credit Card offers are only virtual and not tangible..

slow is expected but not mis-selling