Indusind Pinnacle Credit Card: Fee waiver

[sayan99]

Update: Received reply from PNO

Please accept my sincere apology on the experience you had with our Bank on occasions cited by you. I request you to view this experience as only an aberration and not a reflection of our service standards.

Please permit us to clarify as follows:

• Basis your email, we wish to inform you that we have raised a request to reverse the Membership Fees of INR 15,000.00 + GST.
• The request shall be processed within 2 working days.
• We have also raised a request to change your Fee code from INR 15,000.00 + GST to INR 5,000.00 + GST.
• The request for the same shall be processed within 7 working days.
• We would also like to provide you with a confirmation that the Membership Fee of INR 5,000.00 + GST shall be waived of subject to the achievement of total spend-criteria of INR 50,000.00 within 90 days from the date of Card issuance.

Hey wanted to know, have you checked your current card statement ? I mean have they reversed the fees?....I have been following up with them since last week, but no luck, they keep telling it's under process/sent to product team etc. 🙁

 

[Fini7777]

Hey wanted to know, have you checked your current card statement ? I mean have they reversed the fees?....I have been following up with them since last week, but no luck, they keep telling it's under process/sent to product team etc. 🙁

They reversed the fee of 15k +gst 2 days ago and as of now they didn't charge 5000 fee
May be they might charge the fee in future if I don't spend 50k in 90 days