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IndusInd pioneer metal dc

Hey, I recently opened 2 IndusInd pioneer accounts. I asked my RM to issue the metal debit cards but he says to wait for 3 months :/

I wrote a mail to the IndusInd support team, senior banking team, escalation desk but no response till now (it’s been like a week)

What should I do now
 
Recently got two exclusive accounts upgraded to Pioneer & received normal PVC Pioneer debit card in Welcome kit for both.
Requested RM to place request for Metal Debit card; she only required OTP to place the request and same day evening second Pioneer Debit Card Visa Infinite got issued and started reflecting on the app for both the accounts.

Waiting for Metal card delivery now.

Also both the Pioneer DC (PVC + Metal) along with existing Exclusive cards active & working now 🙂
 
I opened a Pioneer account with IndusInd on 2nd Feb. The plastic card and kit was delivered within a week.
I was out of station and visited the bank on the 17th, requesting a metal card. By the time I reached back home (within an hour), I could see the second card in the app, and the metal card was delivered on 21st (4 days).
I requested an LTF Pioneer heritage metal credit card; the manager told me that it is not possible to provide it free. I asked her about the card issued for a Initial fee of 1L (without an annual fee) for some guys; she told me if I was ready to pay 1L for it, she would try for it, I was not ready. She offered me an LTF Solitaire credit card, which I am not interested in at present.
A free locker was offered. The manager allotted me with a free locker; the key will be handed over after the stamp paper documentation is carried out.
 
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