I opened a Pioneer account with IndusInd on 2nd Feb. The plastic card and kit was delivered within a week.
I was out of station and visited the bank on the 17th, requesting a metal card. By the time I reached back home (within an hour), I could see the second card in the app, and the metal card was delivered on 21st (4 days).
I requested an LTF Pioneer heritage metal credit card; the manager told me that it is not possible to provide it free. I asked her about the card issued for a Initial fee of 1L (without an annual fee) for some guys; she told me if I was ready to pay 1L for it, she would try for it, I was not ready. She offered me an LTF Solitaire credit card, which I am not interested in at present.
A free locker was offered. The manager allotted me with a free locker; the key will be handed over after the stamp paper documentation is carried out.