sjmajumder
TF Legend
Is there a Mastercard variant of IDFC First Select Credit Card?
I requested IDFC by email to change the variant of my IDFC First Select Credit Card from Visa to Mastercard but they replied back saying:
"This is with reference to your email ,for credit card franchise change request, we do not have the functionality for converting Visa franchise to Mastercard franchise."
They have listed benefits of Mastercard on the official page of IDFC First Select Credit Card. I understand as per RBI directive they are supposed to provide the variant of customer's choice. Shall I complaint to RBI ombudsman?
I requested IDFC by email to change the variant of my IDFC First Select Credit Card from Visa to Mastercard but they replied back saying:
"This is with reference to your email ,for credit card franchise change request, we do not have the functionality for converting Visa franchise to Mastercard franchise."
They have listed benefits of Mastercard on the official page of IDFC First Select Credit Card. I understand as per RBI directive they are supposed to provide the variant of customer's choice. Shall I complaint to RBI ombudsman?