Issue in booking award ticket using united miles

[PreApproved]

Hi, im trying to book award ticket using united for the first time, at the end after confirming when we have to pay taxes i have to pay $10 taxes, im trying to do the $10 transaction with my axis card its showing 10rs instead of $10, also asking for OTP on internation transaction dont know why also after entering the OTP the transaction is failing is there any solution for this? Im attaching a SS

 

[anirban.choudhury]

Just check whether international transaction is enabled or not

 

[PreApproved]

Just check whether international transaction is enabled or not

its enabled and also facing this issue in all of my cards

 

[anirban.choudhury]

Then maybe it’s a issue at payment gateway
Check the gateway and try to contact their support

 

[churn]

There is a problem with United booking currently. You have two options- either call United customer care and book through them using your Indian card, or you can pay using a dollar denominated card (as in a US credit card). Both will work.

 

[akil_av17]

Try paying with the card registered in the US itself.

 

[PreApproved]

Try paying with the card registered in the US itself.

i dont have US card

 

[akil_av17]

i dont have US card

No friend or relative in the US?

 

[PreApproved]

No friend or relative in the US?

No bro.. Does the Pre paid visa gift card works for this kind of transaction? have any idea on that?

 

[wokrishnahai]

So guys an update on how to use United Airlines for booking tickets.

Make sure in the billing address you mention the complete address of the US. You can mention your Indian Mobile Number but the BILLING address has to be from the US.

I used one card to make the payment and the whole thing went through smoothly. Because one is entering a billing address from the US. Visa didn't even request an OTP and payment just went through.

So in case anyone faces any Difficulty with the United airline booking. You can connect with me or go through this thread.

 

[TheMentalist]

So guys an update on how to use United Airlines for booking tickets.

Make sure in the billing address you mention the complete address of the US. You can mention your Indian Mobile Number but the BILLING address has to be from the US.

I used one card to make the payment and the whole thing went through smoothly. Because one is entering a billing address from the US. Visa didn't even request an OTP and payment just went through.

So in case anyone faces any Difficulty with the United airline booking. You can connect with me or go through this thread.

Earlier you told that this isn't working : https://www.technofino.in/community/threads/help-needed-for-united-airlines.7744/post-231170

 

[wokrishnahai]

Yes, that time it wasn't going through and that is right. What has been the case is that the inventory was showing up online on the United website but was not available.


This time it was more of planning where I arranged a proper US address. I confirmed with United CC over a call for award availability, initially, they were telling me No, and then when I told them that I confirmed with Ethiopian Airlines with the specific flight number about the award availability, customer care said, to hold on and then they confirm that yes the Inventory was available.

So those who are entering The us Address for billing and yet the transaction is not going through is because of the Award availability.

This time I prepped well.
1) confirmed with the Airline I was flying( Ethiopian)
2) Called Customer Care of United.
3) Transferred My 1Lac point to United.
4) Arranged Amex Card from India( I heard it works); Two, Had a proper US address;
5) Prepared to call customer care of United if this time transaction didn't go through and would have booked there.

 

[kvagarwal]

Yes, that time it wasn't going through and that is right. What has been the case is that the inventory was showing up online on the United website but was not available.


This time it was more of planning where I arranged a proper US address. I confirmed with United CC over a call for award availability, initially, they were telling me No, and then when I told them that I confirmed with Ethiopian Airlines with the specific flight number about the award availability, customer care said, to hold on and then they confirm that yes the Inventory was available.

So those who are entering The us Address for billing and yet the transaction is not going through is because of the Award availability.

This time I prepped well.
1) confirmed with the Airline I was flying( Ethiopian)
2) Called Customer Care of United.
3) Transferred My 1Lac point to United.
4) Arranged Amex Card from India( I heard it works); Two, Had a proper US address;
5) Prepared to call customer care of United if this time transaction didn't go through and would have booked there.

This worked Man! US billing address OP.
Was going through same problem. Thanks for detailed info.