It's it possible to reverse the fees and close an HDFC credit card after annual fees haa been charged?

[maynigam]

Hello guys
My Regalia Gold was issued on 20th Sept 2023 and I emailed them on 19th Sept 2024 for LTF conversion and unfortunately the fees was also charged on 19th Sept 2024.
I don't have any other spends on the card and amount due is Fees+GST.
They have refused LTF conversion and are demanding that I clear the dues (fees + gst) and then apply for card closure.
What nonsense is this? How do I close the card without paying fees?

 

[maynigam]

I do accept that it is my mistake. I thought that my card was issued in october and I had time to negotiate. I did not remember that it was issued in September!
I'm simply saying that since I have not used this card in this year, I want to close it and not be charged the fees! I understand that they may not accept my request.

 

[Dazzwilliams]

But after paying the fees, I have no negotiating power with them na? I don't want to make spends on this useless card!
I think I'll just pay and then complaint to RBI ombudsman. How can they charge me fees when I want to close the card?

Get well soon bro

 

[maynigam]

Get well soon bro

What's the joke that your are trying to crack here BRO?

 

[nrj1007]

Hello guys
My Regalia Gold was issued on 20th Sept 2023 and I emailed them on 19th Sept 2024 for LTF conversion and unfortunately the fees was also charged on 19th Sept 2024.
I don't have any other spends on the card and amount due is Fees+GST.
They have refused LTF conversion and are demanding that I clear the dues (fees + gst) and then apply for card closure.
What nonsense is this? How do I close the card without paying fees?

Have you done any transaction post charges were levied? If not, then you can call customer care and ask them to reverse fee and close the card. You can argue that fee is for renewal (upcoming year). Why should I pay complete fee for complete year when I am closing it now.
If you want deduct charges on pro rata basis for the few days after anniversary date.

PS: I have done this multiple times with Axis and SBI.

 

[pothi]

You can argue that fee is for renewal (upcoming year). Why should I pay complete fee for complete year when I am closing it now.
If you want deduct charges on pro rata basis for the few days after anniversary date.

PS: I have done this multiple times with Axis and SBI.

That's good to know.

For those (in the future), ideal date to close a paid card is at least 7 working days days before the renewal date. One can find the renewal date from the email or SMS or by looking at the previous year statement if the card is too old.

7 working days is the period given by RBI for the banks to close the card. So, technically the banks can drag the closure request for a maximum of 7 working days.

So, for those who go by the rules, please remember this timeline and plan it accordingly.

I just closed a card this month while tbe renewal is the beginning of next month.

 

[Dazzwilliams]

That's good to know.

For those (in the future), ideal date to close a paid card is at least 7 days before the renewal date. One can find the renewal date from the email or SMS or by looking at the previous year statement if the card is too old.

7 days is the period given by RBI for the banks to close the card. So, technically the banks can drag the closure request for a maximum 9f 7 days.

So, for those who go by the rules, please remember this timeline and plan it accordingly.

I just closed a card this month while tbe renewal is the beginning of next month.

7 business days

 

[Arkapal Sen]

itna din soo rahe the kya vai..ya fir regalia ka smell achha lagta tha..ki paesa charge k baad yaad aya

 

[RajeshV]

Stop mentioning card closure and only ask for fee reversal. They usually do it. Close it sometime next year if they reverse now.

 

[maynigam]

Have you done any transaction post charges were levied? If not, then you can call customer care and ask them to reverse fee and close the card. You can argue that fee is for renewal (upcoming year). Why should I pay complete fee for complete year when I am closing it now.
If you want deduct charges on pro rata basis for the few days after anniversary date.

PS: I have done this multiple times with Axis and SBI.

I have not done any transactions after fees. Nor have I done any transactions in the past 6 months or so.
Thanks for atleast understanding what I am trying to say. Others just enjoy bashing!
I will try your approach. Thanks

 

[maynigam]

please remember this timeline and plan it accordingly

Good advice. I just forgot the date and thought that it could be reversed even after fees was charged.

 

[maynigam]

itna din soo rahe the kya vai..ya fir regalia ka smell achha lagta tha..ki paesa charge k baad yaad aya

Haan soo raha tha. Regalia ke smell bhi accha lagta tha.

Stop mentioning card closure and only ask for fee reversal. They usually do it. Close it sometime next year if they reverse now.

I didn't mention cars closure in my email. They just refused fees reversal.

 

[Arkapal Sen]

Haan soo raha tha. Regalia ke smell bhi accha lagta tha.

I didn't mention cars closure in my email. They just refused fees reversal.

card charge lagne se pehele close karna chaiye tha..ab koi kuch nei kar payega..use for another year

 

[RajeshV]

I didn't mention cars closure in my email. They just refused fees reversal.

Wow. I had been sending emails for fee reversal once fee's charged on my mom's Regalia for the past 4 years (closed it this year) and they do it immediately without any discussion.

Maybe it's because you asked to make it LTF or close initially.

 

[maynigam]

Ohh

because you asked to make it LTF or close initially.

I didn't know that this was a thing! But they clearly stated that fees reversal is spends based or pre approval basis (at time of issuing)

 

[gurbina]

Clear the dues then deal with the reversal.

Many companies don't mind or are open to discuss about these things, nobody wants a pissed off customer that feel they've just been ripped off.

Personally with Axis, I had my Samsung Visa Infinite charge me the annual fees on the 12th of X month, I did want to close the card and they kept they telling me I couldn't do it unless I didn't have any charge but I had en EMI that needed to be canceled in order to close the card. Once the EMI is canceled it showed up as new transaction then they kept insisting they can't reverse the charges anymore. The due was on the 18th and the card was closed on the 21th, reversal happened towards the end of the month.

I was talking to the powerless grunts. Let them close the request, drop them an email and then take it from there. After 1-2 weeks the charges were reversed and credited to my account.

 

[dexter_greycells]

Please tell me how. I don't want to waste my 2950 on this stupid card

HDFC Regalia is a fine card, though it is beaten by the likes of Infinia/DCB in terms of benefits / reward points and by Millennia / Tata Neu in terms of value. Calling it 'stupid' is taking it a bit too far. Regalia is especially good if you can use SmartBuy to book hotels/flights. The Rs 2500 + GST fee might even be worth it. Spends of 4L annually get you a waiver. I wouldn't suggest cancelling it unless you have another HDFC card with you and definitely not if you plan to upgrade to Infinia/DCB some day.

 

[Dazzwilliams]

Others just enjoy bashing!

They're not your enemies.
They're only bashing because of the attitude while having the mistake on your side.

 

[maynigam]

because of the attitude while having the mistake

I know it is my mistake that I delayed the card closure. But not wanting to pay my hard earned 2950 for a card that I don't intend to use is not "attitude"

 

[pothi]

7 business days

You are right. Thanks. Just updated my post. 7 working days as per RBI...

Reserve Bank of India - Master Directions

Failure on the part of the card-issuers to complete the process of closure within seven working days shall result in a penalty of ₹500 per calendar day of delay payable to the cardholder, till the closure of the account provided there is no outstanding in the account.

 

[Arkapal Sen]

I know it is my mistake that I delayed the card closure. But not wanting to pay my hard earned 2950 for a card that I don't intend to use is not "attitude"

bro..i also trolled u..but after that i felt sorry when doing my personal work..m sorry bro..