pramuknura
TF Select
Update - 10-Sep-2025
I got the below response from customer care, so no free neon membership. 🙁🙁🙁
Dear Customer,
Thank you for reaching out to us.
We’d like to clarify that we are not issuing free Neon memberships anymore after 15th June. This benefit was available only for referral users who onboarded till 31st May.
The screen you have shared cannot appear in our current app flow, and therefore, we are unable to proceed with your request based on this screenshot.
You can, however, continue your Neon membership by renewing it directly through the Kiwi app.
We hope this clears up the confusion, and we appreciate your understanding.
Update - 03-Sep-2025
When I check today it is asking me to pay, maybe a glitch yesterday or I'm not sure. I have written to customer care and waiting for their response
Initial Post - 02-Sep-2025
I was checking the app today and to my surprise kiwi gave me free neon membership for 1 year with the current one ending in 21 days. This is not free for all my be for those who spent considerable amount in the past year, in my case i spent around 2.6L last year.
I checked with couple of my friends one who got the card recently and one more who is due for renewal but haven't used much and for both of them the app asks to pay for the membership and renewal respectively.
Even though I got the below, whenever i go to the membership page it asks me to renew again and doing so, I get the same message that I got free 1 year subscription every time. I guess the app is not adding the renewal to the queue and hope the new membership will come into effect once the current one expires.
I got the below response from customer care, so no free neon membership. 🙁🙁🙁
Dear Customer,
Thank you for reaching out to us.
We’d like to clarify that we are not issuing free Neon memberships anymore after 15th June. This benefit was available only for referral users who onboarded till 31st May.
The screen you have shared cannot appear in our current app flow, and therefore, we are unable to proceed with your request based on this screenshot.
You can, however, continue your Neon membership by renewing it directly through the Kiwi app.
We hope this clears up the confusion, and we appreciate your understanding.
Update - 03-Sep-2025
When I check today it is asking me to pay, maybe a glitch yesterday or I'm not sure. I have written to customer care and waiting for their response
Initial Post - 02-Sep-2025
I was checking the app today and to my surprise kiwi gave me free neon membership for 1 year with the current one ending in 21 days. This is not free for all my be for those who spent considerable amount in the past year, in my case i spent around 2.6L last year.
I checked with couple of my friends one who got the card recently and one more who is due for renewal but haven't used much and for both of them the app asks to pay for the membership and renewal respectively.
Even though I got the below, whenever i go to the membership page it asks me to renew again and doing so, I get the same message that I got free 1 year subscription every time. I guess the app is not adding the renewal to the queue and hope the new membership will come into effect once the current one expires.

Last edited: