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Agreed, still something is better than nothing. Common sense says that restrictions should not apply to previous transactions. Friend got curious and asked the same question. Let's see what happens next.
Two fields in which one must never go by "common sense", Law & Finance. I agree something is better than nothing but in many people's experience, customer care will often say things not really true & for which they can't be held accountable.As for the case here, kotak 811 cb comes after weeks/month so most likely it is done via some sort of automation+manual intervention combo which means they can always manually exclude any txn they think is excluded even if it's mcc is not under the excluded category & most likely this is why they specifically mentioned "utilities payment" & not mcc of utility payments.
 
Two fields in which one must never go by "common sense", Law & Finance. I agree something is better than nothing but in many people's experience, customer care will often say things not really true & for which they can't be held accountable.As for the case here, kotak 811 cb comes after weeks/month so most likely it is done via some sort of automation+manual intervention combo which means they can always manually exclude any txn they think is excluded even if it's mcc is not under the excluded category & most likely this is why they specifically mentioned "utilities payment" & not mcc of utility payments.
So, what exactly are we looking for? Do you want me to ask my friend to send them an email, or what? Forget friend, I can do that too but then they will reply in a week, and it'll be all done and dusted by then 😂😂
 
I already have a Kotak Everyday Savings account, so I'm unable to open a Kotak 811 Super account. Will closing the Everyday Savings account help me get a Kotak 811 Super account?
 
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