Kotak Mis selling, RBI Ombudsman

[hgupta]

A kotak sale team mis selled Kotak Myntra card to me saying that It is LTF. I reach out to kotak and due to their bogus response, I reach out to RBI escalation with proper proof.
Then, that sale girl call me and apologize and request me to withdraw my complaint as her job is in danger.
Now their corporate employee call me and accepted their mistake and offer me first year free Myntra card but not LTF. For that I have to mail them and request for it.
What do you guys suggest,
Is there any counter offer should I place or take their offer or let RBI do their work and keep silent?

 

[Vasuki]

Cant say for sure

Everything is possible in banking world.

Earlier year people used to think infinia metal LTF would be impossible but now you can see its possible.

Ground is not so strong to win the case .

Infinia is core card .

 

[hgupta]

Ground is not so strong to win the case .

Infinia is core card .

Either they will do it LTF or RBI make Kotak to compensate.

 

[Vasuki]

Either they will do it LTF or RBI make Kotak to compensate.

U will get compensation max ..or offered another card ltf..

 

[hgupta]

U will get compensation max ..or offered another card ltf

What you will suggest to opt for?

 

[Vasuki]

What you will suggest to opt for?

That depends on what exactly she promised on call ..
If u want kotak Myntra then 3 yr free + compensation

Or zen signature ltf or white ltf .. if u just want kotak ltf card

Both options are very much viable & realistic

 

[0xfallup]

I will go against whatever all other said .
Employee was new they have no idea.. might have thought like every other core card of kotak .
Myntra kotak card can be offered ltf but no
No one got kotak Myntra rupay/mastercard LTF ..
I didn't saw a single person getting Myntra ltf ..
Even if u fight u will get other card ltf even white reserve but not this ..

I wonder even if @TechnoFino can Get kotak Myntra card LTF ..



& If u r new or old to this forum even When ppl open Burgundy account sometimes they don't get what they were lured with in start ..even when agent is in -person ..

So any promise made to you untill communicated with you in writing or Email .
You should not belive in Customer care words .

For Recorded call yes that a proof ,but if kotak system has no ltf for Myntra what can they do !


If you become Brittle & want to fight it to nails end .. wait & see..
Update us with what happens over time

it's possbile ltf for myntra card other than rupay network i.e myntra mastercard cc can be converted ltf as per cc executive

 

[Vasuki]

it's possbile ltf for myntra card other than rupay network i.e myntra mastercard cc can be converted ltf as per cc executive

Try then we all be bully kotak

 

[0xfallup]

Try then we all be bully kotak

rupay paid is anytime worth it 🙂

 

[Vasuki]

rupay paid is anytime worth it 🙂

I know ..
Already took out so much juice from that card 😅😅

 

[hgupta]

That depends on what exactly she promised on call ..
If u want kotak Myntra then 3 yr free + compensation

Or zen signature ltf or white ltf .. if u just want kotak ltf card

Both options are very much viable & realistic

She promised kotak Myntra card LTF.

 

[hgupta]

I know ..
Already took out so much juice from that card 😅😅

How to make juice out of it. Is there any hack? Newbie in card industry. Kindly guide.

 

[Vasuki]

She promised kotak Myntra card LTF.

Master card or rupay ..

Great

 

[Vasuki]

How to make juice out of it. Is there any hack? Newbie in card industry. Kindly guide.

Become old ,you will know 😂

 

[hgupta]

Master card or rupay ..

Great

Not sure about it.

 

[hgupta]

Become old ,you will know 😂

Bhai Bhai Bhai.. bata na.

 

[Gaara]

Not sure about it.

Check the card, it will be written on it.

 

[Pack_of_Cards]

Bhai Bhai Bhai.. bata na.

@DocFixIt DOC right now

 

[hgupta]

Master card or rupay ..

Great

I have received Master card

 

[Vasuki]

I have received Master card

& They agreed ltf ??

 

[Aniket]

I have received Master card

Now worries, first win this case and then place the conversion request from MasterCard to Rupay Network. 😁