Axis Magnus Magnus, Reserve & Other Axis Bank Credit Cards | Devaluation w.e.f. 1st Sep 2023.

[bugmenot]

-- Edited Post --

Final Update

Official PDFs are now out
Magnus - https://www.axisbank.com/docs/default-source/default-document-library/credit-cards/mgtc.pdf

Reserve - https://www.axisbank.com/docs/default-source/default-document-library/credit-cards/rstc.pdf

Revision of Axis Bank Miles/Rewards Transfer Program - https://www.axisbank.com/docs/defau...les-rewards-transfer-terms-and-conditions.pdf

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Update: 2nd August

MyZone - https://www.axisbank.com/docs/default-source/default-document-library/credit-cards/mztc.pdf
Privilege - https://www.axisbank.com/docs/default-source/default-document-library/credit-cards/pvtc.pdf
Select - https://www.axisbank.com/docs/default-source/default-document-library/credit-cards/sltc.pdf
Ace - https://www.axisbank.com/docs/default-source/default-document-library/credit-cards/actc.pdf

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Magnus devaluation highlights

1. Revision in welcome benefits, which are more or less matching with the leaked screenshots
2. Change in annual fee - ₹12,500 + GST
3. No more renewal benefit
4. Spend criteria for fee waiver is now double - 25L
5. Exclusion of government institutions and utilities MCCs for earning ERs
6. RIP 25,000ER/1L milestone benefit
7. Revised transfer ratio of 5:2
8. 5L ER points cap for transfer
9. Burgundy account scheme

Reserve devaluation highlights

1. Spend criteria for fee waiver is revised to 35L
2. Exclusion of government institutions and utilities MCCs for earning ERs
3. Revised transfer ratio of 5:2
4. 5L ER points cap for transfer
5. Burgundy private account scheme

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Aap Chronology Samajiye

• 📄 Few leaked screenshots of PDF started floating for Magnus and Reserve having potential devaulation
• 🐦Few folks on Twitter acknowledged the upcoming devaulation by contacting their RMs or insiders from CC department
• 🎧 Customer Care team were like "Whot Daa Phaak" is going on. They were unaware about these news, some were saying yes and some no
• 😡 Outrage | Speculation | Twitter Space | Points Transfer Tricks
• ✋ Then rumour mills started about devaulation being on hold
• 🔗 Official links of devaulation PDF started popping but "Darling of Cards" was missing
• 🔌 Axis pulled the plug and links started showing "404 - Not Found" except for unlucky Flipkart card
• 💣 BOMB - Axis Gift Edge devaulation
• 📩 Mass credit card cancellation and notice seeking clarification regarding commercial transactions
• 📉 Official PDF of Magnus and Reserve released
• 📉 Official PDF of MyZone, Privilege, Select and Ace released

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1. Flipkart - https://axisbank.com/docs/default-s...flipkart-credit-card-terms-and-conditions.pdf

Below given links are not opening now as they have been removed. You may check attached PDFs.

2. Reserve - https://axisbank.com/docs/default-s...-reserve-credit-card-terms-and-conditions.pdf
3. Select - https://axisbank.com/docs/default-s...k-select-credit-card-terms-and-conditions.pdf
4. Privilege - https://axisbank.com/docs/default-s...rivilege-credit-card-terms-and-conditions.pdf
5. MyZone - https://www.axisbank.com/docs/defau...-my-zone-credit-card-terms-and-conditions.pdf

By following the format, it is quite easy to create Magnus link, which could be https://axisbank.com/docs/default-source/default-document-library/credit-cards/axis-bank-magnus-credit-card-terms-and-conditions.pdf

 

[Rags]

I only had primary . Will apply for add on separately (have read that it's another level pain to get add on from axis)

Add on came to me with out placing a request in 1 week.

 

[mastfun]

Called Axis today (Remember the Mid of November story?) They said I am still not eligible 😀 I asked them how was I eligible a week back not eligible today, They asked me to put in RM on conference and asked him to send the OGS! Later my RM called me and told me that he will update me by end of the day 😀 So a new story!

 

[K.R]

Called Axis today (Remember the Mid of November story?) They said I am still not eligible 😀 I asked them how was I eligible a week back not eligible today, They asked me to put in RM on conference and asked him to send the OGS! Later my RM called me and told me that he will update me by end of the day 😀 So a new story!

If you have shared the OGS earlier reach out to Escalation desk and ask for the update from backend/Burgundy team on your case. The updates are on internal emails and your RM will also be copied. Unless there is an update from this backend team others are useless. The escalation team can read out to the update from this team ( This team is also referred to as Green Channel, Backend team, Product team 🙂 ). Ask the escalation desk to read out the update for you .

 

[mastfun]

If you have shared the OGS earlier reach out to Escalation desk and ask for the update from backend/Burgundy team on your case. The updates are on internal emails and your RM will also be copied. Unless there is an update from this backend team others are useless. The escalation team can read out to the update from this team ( This team is also referred to as Green Channel, Backend team, Product team 🙂 ). Ask the escalation desk to read out the update for you .

I have already done it and no response from escalation team as well 🙁

 

[K.R]

I have already done it and no response from escalation team as well 🙁

Sir when you call Customer care ask them to connect to escalation team/Supervisor. They will update you. They will tell you if there is an update. If not they will send a reminder from thier side. If there is an update they will read out the update for you

 

[mastfun]

Sir when you call Customer care ask them to connect to escalation team/Supervisor. They will update you. They will tell you if there is an update. If not they will send a reminder from thier side. If there is an update they will read out the update for you

Ah ok... Let me call them again, I see they have closed the case without any resolution 😀

 

[K.R]

Ah ok... Let me call them again, I see they have closed the case without any resolution 😀
View attachment 34904

Sir.. forget the SR number..
Step 1) Ask customer care to Connect to their Supervisor/Escalation Desk
Step 2) Tell them you had sent and email to Premium Experience and want to know what is the status. Ask them to read out the email conversation between Premium Experience and backend team
Step 3) Ask them to read out the latest update
Step 4) If there is an update ask them to update asking Premium Experience to drop an email to you
Step 5 ) If no update ask them to send a chaser
Step 6) Religiously do this 2 times every day once in morning and once in the evening till 30th Nov 🙂

 

[chasni]

Sir.. forget the SR number..
Step 1) Ask customer care to Connect to their Supervisor/Escalation Desk
Step 2) Tell them you had sent and email to Premium Escalation and want to know what is the status. Ask them to read out the email conversation between Premium Experience and backend team
Step 3) Ask them to read out the latest update
Step 4) If there is an update ask them to update asking Premium Experience to drop and email to you
Step 5 ) If no update ask them to send a chaser
Step 6) Religiously do this 2 times every day once in morning and once in the evening till 30th Nov 🙂

For CASA AQB, they are actually checking AMB in OGS for last 2 months. Bank that needs banking lessons.

 

[Rohit1991]

Today I got a mail saying to check with them after 25th Nov. Totally pointless tbh. I understand now why hdfc is eating everyone's lunch. 🙂😛

 

[jchandra49]

I'm going to Thailand. Me with my friends if we buy 4 lakhs worth of Iphones on my card, Will that be an issue.

 

[Viper1057]

I'm going to Thailand. Me with my friends if we buy 4 lakhs worth of Iphones on my card, Will that be an issue.

Wrong thread but no, each person can carry 2 opened iPhones considering you don't have any other phone. Even I am going to buy iPhone from Thailand in February or maybe from Singapore during layover wherever I get the best deal xD changiairport duty free website sometime runs promotion which makes it more cheaper than thailand sometimes

 

[satyamkaushik]

Hi Folks,
My Magnus card got upgraded to a Burgundy Magnus last month and I am now facing a weird issue while redeeming my edge points towards miles. Through the total edge points balance is correctly reflected on the net-banking website, however, Travel Edge is only allowing me to trasfer the points earned on the new Burgundy Magnus card and not reflecting the old points on the original Magnus card.

Anyone else experiencing this issue ?

 

[SM24]

My RM just called to say

"Your number is added to eligible customer list. Please call Phone Banking Team on Wednesday (next) to get new card.
On that day your number will get updated".

Apparently eligible customers' list is created once every 15 days.

RM claims he got in touch with everyone involved in the green channel and got to know this.

I told him, good for you (and me hopefully !) that as a newly minted Burgundy RM, from Priority, you've become so knowledgeable about (broken) Axis system in super quick time.
Asked him to thank me for being on his case and acquiring this knowledge.

#AnotherGivenWednesday 🙂

 

[K.R]

My RM just called to say

"My number is added to eligible customer list. Please call Phone Banking Team on Wednesday (next) to get new card.
On that day your number will get updated".

Apparently eligible customers' list is created once every 15 days.

RM claims he got in touch with everyone involved in the green channel and got to know this.

I told him, good for you (and me hopefully !) that as a newly minted Burgundy RM, from Priority, you've become so knowledgeable about (broken) Axis system in super quick time.
Asked him to thank me for being on his case and acquiring this knowledge.

#AnotherGivenWednesday 🙂

Your RM is taking undue credit 🤣 🤣 🤣 🤣
I guess you should try on Monday.. That's what I have been told that Iam True Burgundy now and I can get it upgraded on Monday

 

[mastfun]

My RM just called to say

"Your number is added to eligible customer list. Please call Phone Banking Team on Wednesday (next) to get new card.
On that day your number will get updated".

Apparently eligible customers' list is created once every 15 days.

RM claims he got in touch with everyone involved in the green channel and got to know this.

I told him, good for you (and me hopefully !) that as a newly minted Burgundy RM, from Priority, you've become so knowledgeable about (broken) Axis system in super quick time.
Asked him to thank me for being on his case and acquiring this knowledge.

#AnotherGivenWednesday 🙂

Congrats!! Good to see atleast a few people are getting hopes 🙂

 

[SM24]

Congrats!! Good to see atleast a few people are getting hopes 🙂

The hope started with you !

All in the same hope boat.

🤞

 

[singhapurv]

Dis anyone recieve 35/200 accelerated points for total transactions above 1.5L for September 2023 ?

 

[Zarieal]

Dis anyone recieve 35/200 accelerated points for total transactions above 1.5L for September 2023 ?

Yes credited now

 

[SteelSh0t]

This is with reference to your email dated 15-11-2023, We understand that you wish to upgrade your existing Magnus credit card ending with xxxx to Magnus Burgundy Credit Card.



We wish to inform you that, as per the update received against your request if you are maintaining the requisite Burgundy ‘Total Relationship Value' Criteria with the bank, you will be able to upgrade the card to a Burgundy Magnus card.



The upgrade is not possible for your credit card at the moment.



We kindly ask that you respond to us post 25th November 2023, so we can verify your eligibility to upgrade your card.

We thank you for banking with us & look forward to your continued patronage.

 

[K.R]

The hope started with you !

All in the same hope boat.

🤞

Yes credited now

Not yet for me