Small conversation:
Money deducted during CC bill payment and transaction failed Customer called Bank CC.
Customer care: Please tell me the merchant name for which the transaction failed
Customer: Merchant name is Merchant
CC: Are you able to hear me, I am asking the Merchant name you did the transaction
Customer: Merchant name is MERCHANT
Frustrated CC: ...tell me the Fking Merchant name..
Customer: Merchant name is MERCHANT.
Frustrated CC: Long mute.... Call disconnected