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My AU Bank LIT Credit Card to AU Bank Zenith Credit Card Upgrade Journey

trixter

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In December last year I applied for AU LIT credit card, at that time I didn't know about the LTF offering on employeer list here. I applied through Swipe-Up program, as my existing card limit was 5L they matched it and I got AU Lit Credit card with 5L limit.

Just after applying I saw the post here in which it was stated that AU gives LTF credit cards to Gov employees and Certain MNC employees (post link above).

I called CC and asked about upgrade, they denied it back then.

After Six months of card issuence i.e. 1 month back I called then again and raised a request for upgrade to Zenith. The CC Guy said that Zenith has charges 7999 + gst, I said I work in a company in your LTF list, he asked for the company name. told me to send an email containing my employee ID as attachment and he has raised a request for card upgrade aswell.

After a week I called them again they said they have not recieved any request, raised a request again and told me that they will revert back in 1 week. After this I forgot about it for a while.
Then after 2 more weeks I called them again and my tone was a little angry. I told them I have already raised request multiple times and you guys always say that after 1 week I will get a resolution but nothing happens. This time he gave me a SR(Service Request) number and again said within 1 week my upgrade will be done.

After 7-8 days I recieved an SMS WhatsApp Image 2023-07-22 at 8.08.00 PM.jpeg

And next day the Beast Arrived.
WhatsApp Image 2023-07-22 at 8.09.43 PM.jpeg

P.S. I know it's not a great card but as it is issued LTF to me it is a beast. I can use it for Bank offers, Lounge access and Visa Infinite.
 
In December last year I applied for AU LIT credit card, at that time I didn't know about the LTF offering on employeer list here. I applied through Swipe-Up program, as my existing card limit was 5L they matched it and I got AU Lit Credit card with 5L limit.

Just after applying I saw the post here in which it was stated that AU gives LTF credit cards to Gov employees and Certain MNC employees (post link above).

I called CC and asked about upgrade, they denied it back then.

After Six months of card issuence i.e. 1 month back I called then again and raised a request for upgrade to Zenith. The CC Guy said that Zenith has charges 7999 + gst, I said I work in a company in your LTF list, he asked for the company name. told me to send an email containing my employee ID as attachment and he has raised a request for card upgrade aswell.

After a week I called them again they said they have not recieved any request, raised a request again and told me that they will revert back in 1 week. After this I forgot about it for a while.
Then after 2 more weeks I called them again and my tone was a little angry. I told them I have already raised request multiple times and you guys always say that after 1 week I will get a resolution but nothing happens. This time he gave me a SR(Service Request) number and again said within 1 week my upgrade will be done.

After 7-8 days I recieved an SMS View attachment 23524

And next day the Beast Arrived.
View attachment 23526

P.S. I know it's not a great card but as it is issued LTF to me it is a beast. I can use it for Bank offers, Lounge access and Visa Infinite.
did you send email for Employee ID from personal mail or official mail ID?

ps: I whave xcite ultra with 7L limit (my company was listed at that time).. planning to upgrade to Zenith now

2 months ago I changed to diff company which is not listed ... can I request for upgrade too?
 
In December last year I applied for AU LIT credit card, at that time I didn't know about the LTF offering on employeer list here. I applied through Swipe-Up program, as my existing card limit was 5L they matched it and I got AU Lit Credit card with 5L limit.

Just after applying I saw the post here in which it was stated that AU gives LTF credit cards to Gov employees and Certain MNC employees (post link above).

I called CC and asked about upgrade, they denied it back then.

After Six months of card issuence i.e. 1 month back I called then again and raised a request for upgrade to Zenith. The CC Guy said that Zenith has charges 7999 + gst, I said I work in a company in your LTF list, he asked for the company name. told me to send an email containing my employee ID as attachment and he has raised a request for card upgrade aswell.

After a week I called them again they said they have not recieved any request, raised a request again and told me that they will revert back in 1 week. After this I forgot about it for a while.
Then after 2 more weeks I called them again and my tone was a little angry. I told them I have already raised request multiple times and you guys always say that after 1 week I will get a resolution but nothing happens. This time he gave me a SR(Service Request) number and again said within 1 week my upgrade will be done.

After 7-8 days I recieved an SMS View attachment 23524

And next day the Beast Arrived.
View attachment 23526

P.S. I know it's not a great card but as it is issued LTF to me it is a beast. I can use it for Bank offers, Lounge access and Visa Infinite.
It lowkey is a good card
- nice unboxing.
- People actually complimented this card (never had any compliments for amex or diners)
- visa infinite ( NO acceptance issues 😛 )
- decent offers on discounts and tap to pay
- 50% off upto 400 on BMS
- a PP!
What more does anyone want ? 😄
 
In December last year I applied for AU LIT credit card, at that time I didn't know about the LTF offering on employeer list here. I applied through Swipe-Up program, as my existing card limit was 5L they matched it and I got AU Lit Credit card with 5L limit.

Just after applying I saw the post here in which it was stated that AU gives LTF credit cards to Gov employees and Certain MNC employees (post link above).

I called CC and asked about upgrade, they denied it back then.

After Six months of card issuence i.e. 1 month back I called then again and raised a request for upgrade to Zenith. The CC Guy said that Zenith has charges 7999 + gst, I said I work in a company in your LTF list, he asked for the company name. told me to send an email containing my employee ID as attachment and he has raised a request for card upgrade aswell.

After a week I called them again they said they have not recieved any request, raised a request again and told me that they will revert back in 1 week. After this I forgot about it for a while.
Then after 2 more weeks I called them again and my tone was a little angry. I told them I have already raised request multiple times and you guys always say that after 1 week I will get a resolution but nothing happens. This time he gave me a SR(Service Request) number and again said within 1 week my upgrade will be done.

After 7-8 days I recieved an SMS View attachment 23524

And next day the Beast Arrived.


P.S. I know it's not a great card but as it is issued LTF to me it is a beast. I can use it for Bank offers, Lounge access and Visa Infinite.
Not sure why there was so much fuss in your case. I wrote to them, got a call back within 24 hours. They said Zenith + is not offered LTF any other card I am free to chose. I said, I just activated 500 cashback for 3 months on my AU LIT, can I have both cards? To that they said no and asked me to write back whenever I am ready for the upgrade.
 
Not sure why there was so much fuss in your case. I wrote to them, got a call back within 24 hours. They said Zenith + is not offered LTF any other card I am free to chose. I said, I just activated 500 cashback for 3 months on my AU LIT, can I have both cards? To that they said no and asked me to write back whenever I am ready for the upgrade.
they have denied my upgrade in Nov 2023 from xcite ultra to Zenith... limit 7L (spends more than 8L from Feb 2023 - till date)
lucky u were offered upgrade...
from LIT to which variant r u interested to upgrade?
 
since how long have u been using LIT card?? can u share ur email template requested for upgrade (blur ur info / or DM me). I am waiting for 5000 bonus reward points to be credited this month .... will try requesting once again for upgrade
If your company is in the list just write to them saying you want to upgrade to LTF Zenith mentioning your company name.
 
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