Need Suggestions About RBI Complaint

[Akash.nagori]

Hello everyone… I have received less cashback in the month of June last year on my axis bank credit card then I raised a request for the same with the bank and the bank replied that you will receive the eligible Cashback in the next billing cycle but I didn’t received the Cashback and then I also totally forgot and then recently I received less Cashback in January 25 also so I raised this issue with the bank and received the additional Cashback as well but then I suddenly remembered that I have raised the request for the less cashback of last year as well but still I haven’t received the Cashback yet so my question is can I raise this issue with RBI ombudsman or not and can I ask for any compensation from the bank or not if yes then how much should I ask for ?

 

[Arnal07]

Hello everyone… I have received less cashback in the month of June last year on my axis bank credit card then I raised a request for the same with the bank and the bank replied that you will receive the eligible Cashback in the next billing cycle but I didn’t received the Cashback and then I also totally forgot and then recently I received less Cashback in January 25 also so I raised this issue with the bank and received the additional Cashback as well but then I suddenly remembered that I have raised the request for the less cashback of last year as well but still I haven’t received the Cashback yet so my question is can I raise this issue with RBI ombudsman or not and can I ask for any compensation from the bank or not if yes then how much should I ask for ?

yes you can raise the issue to rbi.You have to submit the proof and detailed supporting documents.If you mailed axis bank then must upload the screen shots of that in RBI portal.
.

 

[Akash.nagori]

yes you can raise the issue to rbi.You have to submit the proof and detailed supporting documents.If you mailed axis bank then must upload the screen shots of that in RBI portal.
.

These are the replies I got from the bank will these be enough to raise the issue with rbi ? Any suggestions about compensation?

 

[anandbb]

Hello everyone… I have received less cashback in the month of June last year on my axis bank credit card then I raised a request for the same with the bank and the bank replied that you will receive the eligible Cashback in the next billing cycle but I didn’t received the Cashback and then I also totally forgot and then recently I received less Cashback in January 25 also so I raised this issue with the bank and received the additional Cashback as well but then I suddenly remembered that I have raised the request for the less cashback of last year as well but still I haven’t received the Cashback yet so my question is can I raise this issue with RBI ombudsman or not and can I ask for any compensation from the bank or not if yes then how much should I ask for ?

you have untill june 2025 to raise complain under the Banking Ombudsman Scheme 2021.

 

[Akash.nagori]

you have untill june 2025 to raise complain under the Banking Ombudsman Scheme 2021.

Ok understood any suggestions about compensation?

 

[anandbb]

Ok understood any suggestions about compensation?

if you have all proof against axis then go ahead with the complain. Attach everything while filling complain.

 

[Akash.nagori]

if you have all proof against axis then go ahead with the complain. Attach everything while filling complain.

Above I have attached the replies… thats all I have

 

[anandbb]

Above I have attached the replies… thats all I have

if thats the final reply of the bank then file the complain. you have excellent chance of getting compensation

 

[Akash.nagori]

if thats the final reply of the bank then file the complain. you have excellent chance of getting compensation

Yes that was the final reply from the bank

 

[Arnal07]

you can raise complaint againts those emails from axis bank.