Axis Atlas No edge miles since 20th Jan

[Xaos]

Has anyone received edge miles on Axis Atlas since 20th Jan. I’ve done multiple transactions but haven’t received any miles, earlier used to get in 2-3 days.

 

[rogerthat]

A month delay in crediting points is absolutely unacceptable. Merger and all is no excuse. People make plans hoping miles are credited on time. What if some partners were running bonus points campaigns during this time?

 

[SteelSh0t]

A month delay in crediting points is absolutely unacceptable. Merger and all is no excuse. People make plans hoping miles are credited on time. What if some partners were running bonus points campaigns during this time?

Ok but what can we do? Only option is to wait.

 

[rogerthat]

Ok but what can we do? Only option is to wait.

Shouted at them through email by writing to PNO directly.

 

[faltooAdmi]

Shouted at them through email by writing to PNO directly.

No use. They are deaf.
They will reply back with an automated response saying 'We are actively working on your query. But we need more time to resolve'

 

[m4b]

Let's take the matter to LinkedIn and ask various PMs of the Axis CC division. What do you say?

 

[m4b]

Otherwise, let's send them an email at a specific time addressing the same concern.

 

[rogerthat]

Shouted at them through email by writing to PNO directly.

Escalated to MD Desk as well.

 

[drsel]

Escalated to MD Desk as well.

Don't waste your time nothing will happen until 15th August, then you will get the points

 

[rogerthat]

Don't waste your time nothing will happen until 15th August, then you will get the points

I was planning to make the booking this month beginning. Looks like I will not be able to make it until end of this month. Hopefully there will be availability by then.

You cannot make any plans depending on Axis.

 

[sahilgulati5]

I was planning to make the booking this month beginning. Looks like I will not be able to make it until end of this month. Hopefully there will be availability by then.

You cannot make any plans depending on Axis.

Absolutely Right Bro!!

 

[Quiksilver27]

Don't waste your time nothing will happen until 15th August, then you will get the points

After 15th August if it doesn't happen we can start the "Quit Axis Movement"

 

[m4b]

After 15th August if it doesn't happen we can start the "Quit Axis Movement"

I am in.

 

[Shin-Chan]

I am in.

nice DP Boss !!

Lets Quit Axis

 

[meumangarora]

Just received this message from Axis:


Due to a technical issue, the credit of eligible Axis Bank EDGE REWARD Points has been on hold since 11-07-24. The points will be credited to your account by 15-08-24. We apologise for any inconvenience caused.

 

[sahilgulati5]

@drsel you were right about the points getting credited by 15th august

 

[Buttman]

Just received this message from Axis:


Due to a technical issue, the credit of eligible Axis Bank EDGE REWARD Points has been on hold since 11-07-24. The points will be credited to your account by 15-08-24. We apologise for any inconvenience caused.

Received same text. Looks like it should be resolved soon!

 

[m4b]

So the customer support stands true then.

 

[JSFinance]

Just received this message from Axis:


Due to a technical issue, the credit of eligible Axis Bank EDGE REWARD Points has been on hold since 11-07-24. The points will be credited to your account by 15-08-24. We apologise for any inconvenience caused.

Yeah I also got the same message.

 

[rafzy]

Haha.. i have received 5 sms es till date with different dates.. have lost hope in this sh*tty bank

 

[m4b]

Haha.. i have received 5 sms es till date with different dates.. have lost hope in this sh*tty bank

what, are you sure? This is the first time they have sent official communication via SMS only.