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Not getting cb on sbi cashback credit card
- Thread starter CardCraftsman.
- Start date
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- Tags
- cashbackcard sbi
Will they tell mcc on call?
Reliability of rewards/ cashback is very important. If so many MCCs are excluded and calculation is so cumbersome, best option is to move away to the best available alternative.
Ok.. just i gone through screenshot nd ll txns mentioned in that only may month . That is the reason I given that reply
VISHESH_BANSAL
TF Pioneer
No. There is a Specific Process.
SBI Cashback credit card official benefits revised w.e.f. 1st May 2023
How to identify MCC for SBI Card transaction? Send an email to customercare@sbicard.com If you are sending email from SBI card app then choose category as "statement related issues/statement calculation/clarification" Add details about transaction like date and amount They will respond back...
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jb007
TF Buzz
Bro, which calendar you are using? In April, there are only 30 days. so last date of April would be 30th only. And yes the same happened with me as well, as they said settlement date is not 30th April and it was in May so cashback not credited on gift card purchase.
I corrected the date. BTW you had purchased gift card on 30th april but you didn't get cb, right?
Oh! I had also done a gift card purchases on 30 of 20K . BTW i m currently fighting for cb of offline transactions.
jb007
TF Buzz
I have also escalated to principal nodal officer, but they denied to give cashback and said your transaction mcc doesn't qualify for any cashback as per t&c.
Hey, i have also done one txn using sbi cashback cc by payment link generated by paytm business app, the murchant was *Paytm Payment Edu*, but i didn't get any cb for this txn, while in earlier months i have been getting cb on the same murchant.. now whats the issue in that? if i do the txn using same method via axis flipkart, they don't give 1.5% cb as payment is categorised under education category.... is this the reason?
VISHESH_BANSAL
TF Pioneer
Yes.
Cashback SBI already excluded School and Educational Services w.e.f. 1st May 2023
Deepak_Shetty
TF Ace
We don't get cash back on flipkart purchases with SBI Cash back card if we were redirected from Yono SBI. Payment gateway will give different MCC in this route. We will get cash back if our transaction is on flipkart app or website.
What is the email ID of the SBI Card MD desk? I tried to reach CEO@sbicard.com, but the email was not delivered. They have not given me a callback on eligible transactions done on April 30th. I also tried to contact their customer service team head, but they did not provide a satisfactory reply.
Fracture_fixer
TF Select
from the screenshot you shared, everything other than flipkart seems to be wallet related
1.1000 for paytm load via uber
2.SIMPL?
3.SMART PREPAID?
Wallet related transactions wont fetch cashback and new terms from MAY 2023 there are additional devaluations too. That offline spend too must have been done before may and after may new restrictions might have been applied. SBI is foolproof with cashback as it is directly linked to MCC tagged to merchant.
It’s not for the transactions shown in screenshot. I would not fight with sbi for just 100-200 cb. Also, the transactions are eligible even as per current terms & conditions.
Fracture_fixer
TF Select
oh ok fine then !! better to ask for mcc first and then escalate via app first . They have mailbox option in the app itself.
Bro I think you haven’t read my message. As I mentioned earlier, i have already tried to contact the customer service head which is the last stage where we can contact through mail section available in sbicard app.
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