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Onecard replacement fee

Gun17

TF Buzz
VIP Lounge
By mistake, I left my onecard in shorts and it got washed in the washing machine. The card came out all bent and it's black part all coming out.

Is there a way to get it replaced without paying the 3k replacement fee?
 
Exactly, they said they had no error message on their system so they need that. I get their point and anyway it's not worth the hassle, just asked for the plastic one
 
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