Hi Team, I have issues with one of the order in Flipkart. The order was never delivered to me but they marked it as delivered. I have raised the query with the support and they say the logistics partner confirmed the delivery and they no longer will open the ticket. I have raised the same on the twitter. Can you all support me?
Also, I have been ordering gold from the past 2-3 years, never faced such issues. I believe the issue is with the logistics partner they are delivering the products without otp verification and they are not ready to accept the problem. I wasn't even in the town when the delivery was made. Not even a call or message, directly received a email at 9pm saying my order got delivered after which I raised a complaint to support but they are saying logistics partner delivered the product. I would have ignored if it's below 1k as I don't have time to fight with these people. But the value is around 14k. You can go through the whole Twitter chain and support me.
Also, I have been ordering gold from the past 2-3 years, never faced such issues. I believe the issue is with the logistics partner they are delivering the products without otp verification and they are not ready to accept the problem. I wasn't even in the town when the delivery was made. Not even a call or message, directly received a email at 9pm saying my order got delivered after which I raised a complaint to support but they are saying logistics partner delivered the product. I would have ignored if it's below 1k as I don't have time to fight with these people. But the value is around 14k. You can go through the whole Twitter chain and support me.