PNB Credit Card UPI refund Failure.

[rp0703]

I made payment at Haldiram and transaction was successful but merchant did not receive the payment. Later refund was initiated automatically but it's keep getting failed. Check the image below. What should I do?

 

[hks789]

I made payment at Haldiram and transaction was successful but merchant did not receive the payment. Later refund was initiated automatically but it's keep getting failed. Check the image below. What should I do?
View attachment 11970

Did you resolve this?

 

[rp0703]

Did you resolve this?

Yes. After emailing PNB.