We had the no questions asked return policy, some upbhoktas f*cked it up by buying a new phone every month and returning it at the end of the month.
I know some people who did this for 3 years, switched 36 phones and paid zero at the end of the day.
Some upbhoktas got their phones, replaced them with soaps and filed for fraud returns.
Some more upbhoktas went a step ahead, scammed these companies out of 20+ crores by return fraud and are still being sued.
As a country, we also need to understand that when these companies are new, they treat us the same way they do other folks in other developed countries, our actions decide on how much we exploit then and eventually they have to come up with laws to fix the loopholes and get stricter.