Joel Johnson
TF Buzz
Hello folks, I apologize for not providing an update.
I was only looking at my latest transaction history to see if they reversed the charges, but I didnt find any. Hence, I thought the issue was still unresolved.
However, it turns out that they reversed the charges, but in the transaction history, instead of showing cashback on the day they reversed the charges (probably sometime in mid-March I assume), they showed the reversal transaction date way back in January 17 (the same day when I got charged for PP).
Thus, I missed to see that the issue was resolved.
I remember contacting SBI in the first week of March and still it was unresolved, the staff had said to me it would be resolved within 10 days.
But anyway, thank you to all the folks here that guided me to get this resolved. I hope I can return the favour one day.
Adios!
I was only looking at my latest transaction history to see if they reversed the charges, but I didnt find any. Hence, I thought the issue was still unresolved.
However, it turns out that they reversed the charges, but in the transaction history, instead of showing cashback on the day they reversed the charges (probably sometime in mid-March I assume), they showed the reversal transaction date way back in January 17 (the same day when I got charged for PP).
Thus, I missed to see that the issue was resolved.
I remember contacting SBI in the first week of March and still it was unresolved, the staff had said to me it would be resolved within 10 days.
But anyway, thank you to all the folks here that guided me to get this resolved. I hope I can return the favour one day.
Adios!