raghav_mri
TF Buzz
I raised an request for Axis Bank PNO to change my rewards credit cards from Visa network to MasterCard network but they are saying that it is not possible to do so. Shall I raise an request to RBI Ombudsman portal for the same?
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RBI Final Notification Regarding Card Network Change And Agreement
- Thread starter TechnoFino
- Start date
6ix9ine
TF Legend
Have you seen Axis rewards credit card in MC variant?
If yes, feel free to raise it
If not, then confirm if that card actually exist or not. If it doesn't exist then how will they issue to you?
RBI notification says, if the card exist in a particular network say MC, VISA, RUPAY then you can switch between them.
Any particular reason to go for MasterCard network?
Abhishek012
TF Pioneer
Mastercard kon use karna hai. 🙄🙄
Itna acha Visa card hai, RuPay available hai toh woh le lo, nahi hai toh stay with Visa card.
Visa Master anyone will work for any card. But never go for Rupay unless you have some specific requirement or are into shady things.
Abhishek012
TF Pioneer
LOL, always apply for RuPay card, if you get same benefit.
Visa is best only for ultra premium cards and few cashback cards and if you frequently use International transaction.
Otherwise never apply Visa/mastercard variant.
If you dnt do this then Govt, RBI and RuPay's owner banks will force customers or devalue all the cards. So that customers run out of choices.
I have been saying this since 2017. People still don't understand.
RuPay needs to have more than 60% of the credit card issuing market share anyhow in the next decades.
That's why it is necessary to issue as many RuPay credit cards as possible, otherwise, in the future, no high reward or cashback cards will remain. Banks will devalue everything.
At the Global Fintech Fest, I saw something interesting. One of the board members of NPCI is the head of PNB Credit Card. I mean, I don't remember his exact position, but he was highly praising the relationship between PNB and RuPay credit cards.
My mind was like, 'WOW!' I mean, if NPCI board members are also from SBI, ICICI, or HDFC, then they would obviously favor RuPay.
And maybe that’s already the case because around 2018, there was an article in Economic Times stating that NPCI had a closed-door meeting with its board of directors. After that, there were some strange unofficial statements from people at SBI, ICICI, and HDFC banks (as reported by Economic Times, they didn't want to disclose their names), saying that within the next 15 years, people would stop using credit cards. I had my doubts back then that these people were preparing for credit card on UPI.
@panu24
Abhishek012
TF Pioneer
Jalne ki kya baat hai logical baat hai isme. Khud he dekh rahe ho last kuch years se kya ho raha hai. Isiliye jada se jada RuPay Credit Card issue karwao, Jo bhi card ruPay me available hai. Visa card ultra premium k liye best hai ya cashback card k liye philhal, usme Visa card suggest karo.
Saiv
TF Premier
@Abhishek012 so can i ask Axis to convert my neo visa to neo rupay? & Airtel mc to Airtel rupay
First, I did not quote you.
Second, I did use the word "unless."
Third, everyone has their own preferences based on their experiences.
Now to the main point: based on my experience and those of others I know, the Indian service and support system is quite poor. Even the work culture of Indian companies is not worth boasting about.
Everyone I know, including myself, would prefer working with a non-Indian client, especially from the US or EU, over an Indian company/client due to the better work culture. It's widely accepted that Flipkart's support cannot be compared to Amazon's, and even Amazon’s service quality has degraded since coming to India.
I have experience with disputes in Visa, Mastercard, and RuPay networks, and in my opinion, Visa/Mastercard handles disputes in a friendlier manner compared to RuPay. There’s really no comparison.
No matter how much praise one may give RuPay if Visa or Mastercard offers better compensation, people will switch—unless they're personally affiliated with RuPay.
Abhishek012
TF Pioneer
RuPay is Indian company but also Multi-National Company.
RuPay transactions are handled by the same foreign companies that manage Visa/Mastercard transactions.
Except for small banks because their transactions are mostly handled by Indian companies.
Common people think that a card transaction is run by just a single credit card network company, but no dude. For every card transaction, 10 to 12 companies are directly or indirectly involved.
RuPay has also tied up with the same foreign companies that work for Visa/Mastercard.
Now, about Visa/Mastercard's 3DS gateway and transaction disputes/fraud, they use EMVCo's protocol.
RuPay has also started using EMVCo's 3DS gateway protocol now - https://www.technofino.in/community...securenxt-–-rupay-emv-3ds-transactions.28488/
Visa/MasterCard don't direct accept complaints from customer, banks do (i mean your dispute complaint is accepted or denied by the bank employees). Now, if the bank employees lack knowledge like some of you, what can be done? 🤣🤣
But there are good employees too. After RuPay started using the 3DS gateway protocol, bank employees shouldn’t face more problems in disputes because now the disputes for Visa/Mastercard/RuPay are the same.
One good thing is that if just a few people start filing complaints through the RBI, not only will they get compensation, but the bank employees will also automatically gain knowledge about RuPay transaction disputes.
Last thing, I would say that RuPay transaction disputes aren't really a big problem. You're just unlucky that the wrong employees and wrong banks handled your complaint.
I've filed RuPay transaction disputes many times before, and in some cases, I had to sit down and explain things to the bank employees and sometimes there hasn't been any problem at all.
People face many problems even with Visa/Mastercard transaction disputes. Sometimes even more than with RuPay, so it's not that Visa/Mastercard has some issues; it depends on the knowledge of the bank employees.
In online forums, people have shared countless times how they've encountered problems with Visa/Mastercard transaction disputes. So I don’t blame Visa/Mastercard like you do for RuPay, because the issue here is with the knowledge of the bank employees.
I once had a lot of problems with a Visa card transaction dispute; I shared the whole story in Technofino as well. This doesn’t mean I should blame the Visa card. The fault lies entirely with the bank employees and the merchant too -
Now, about Visa/Mastercard's 3DS gateway and transaction disputes/fraud, they use EMVCo's protocol.
RuPay has also started using EMVCo's 3DS gateway protocol now - https://www.technofino.in/community/threads/introduction-of-npci-securenxt-–-rupay-emv-3ds-transactions.28488/
Visa/MasterCard don't direct accept complaints from customer, banks do (i mean your dispute complaint is accepted or denied by the bank employees). Now, if the bank employees lack knowledge like some of you, what can be done?
But there are good employees too. After RuPay started using the 3DS gateway protocol, bank employees shouldn’t face more problems in disputes because now the disputes for Visa/Mastercard/RuPay are the same.
One good thing is that if just a few people start filing complaints through the RBI, not only will they get compensation, but the bank employees will also automatically gain knowledge about RuPay transaction disputes.
Last thing, I would say that RuPay transaction disputes aren't really a big problem. You're just unlucky that the wrong employees and wrong banks handled your complaint.
I've filed RuPay transaction disputes many times before, and in some cases, I had to sit down and explain things to the bank employees and sometimes there hasn't been any problem at all.
People face many problems even with Visa/Mastercard transaction disputes. Sometimes even more than with RuPay, so it's not that Visa/Mastercard has some issues; it depends on the knowledge of the bank employees.
In online forums, people have shared countless times how they've encountered problems with Visa/Mastercard transaction disputes. So I don’t blame Visa/Mastercard like you do for RuPay, because the issue here is with the knowledge of the bank employees.
I once had a lot of problems with a Visa card transaction dispute; I shared the whole story in Technofino as well. This doesn’t mean I should blame the Visa card. The fault lies entirely with the bank employees and the merchant too -
Aniket
TF Legend
RuPay is Indian company but also Multi-National Company.
RuPay transactions are handled by the same foreign companies that manage Visa/Mastercard transactions.
Except for small banks because their transactions are mostly handled by Indian companies.
Common people think that a card transaction is run by just a single credit card network company, but no dude. For every card transaction, 10 to 12 companies are directly or indirectly involved.
RuPay has also tied up with the same foreign companies that work for Visa/Mastercard.
Now, about Visa/Mastercard's 3DS gateway and transaction disputes/fraud, they use EMVCo's protocol.
RuPay has also started using EMVCo's 3DS gateway protocol now - https://www.technofino.in/community/threads/introduction-of-npci-securenxt-–-rupay-emv-3ds-transactions.28488/
Visa/MasterCard don't direct accept complaints from customer, banks do (i mean your dispute complaint is accepted or denied by the bank employees). Now, if the bank employees lack knowledge like some of you, what can be done? 🤣🤣
But there are good employees too. After RuPay started using the 3DS gateway protocol, bank employees shouldn’t face more problems in disputes because now the disputes for Visa/Mastercard/RuPay are the same.
One good thing is that if just a few people start filing complaints through the RBI, not only will they get compensation, but the bank employees will also automatically gain knowledge about RuPay transaction disputes.
Last thing, I would say that RuPay transaction disputes aren't really a big problem. You're just unlucky that the wrong employees and wrong banks handled your complaint.
I've filed RuPay transaction disputes many times before, and in some cases, I had to sit down and explain things to the bank employees and sometimes there hasn't been any problem at all.
People face many problems even with Visa/Mastercard transaction disputes. Sometimes even more than with RuPay, so it's not that Visa/Mastercard has some issues; it depends on the knowledge of the bank employees.
In online forums, people have shared countless times how they've encountered problems with Visa/Mastercard transaction disputes. So I don’t blame Visa/Mastercard like you do for RuPay, because the issue here is with the knowledge of the bank employees.
I once had a lot of problems with a Visa card transaction dispute; I shared the whole story in Technofino as well. This doesn’t mean I should blame the Visa card. The fault lies entirely with the bank employees and the merchant too -
Pehle atleast ye sab karwaye uske baad Rupay ka gun gaaye:
• SMS/E-mail OTP & Txn page pe, Merchant Name, Txn Amount leke aaye sabhi merchant/payment gateways pe sabhi banks ke card ke through txn karne pe
• NCMC enabled sabhi Rupay card Issue kar waye ⏬, April 1 ko hona tha Oct aane wala hai abhi tak kuch pata nahi, so called MNC
Abhi tak NCMC naam ka meaning fulfilled nahi huwa kyu ki har jagh acceptance hi nahi hai still...
• Mera purana comment (links attached to screenshot) ab jake iske bareme baat kiya hai lekin pata nahi implementation kab hoga...
Lekin aap toh dhindhora peet diye now bolke, abse bolke, sach mein ho bhi raha hai ?😂
jabke implement huwa hi nahi hai general public ke liye... pilot hi phase pe hai
• Waise hi abhi tak Rupay Card Emulation nahi kar paya hai, GGF24 pe bas jhalak dikha diya ki G-Pay pe aayega, lekin uska bhi kuch pata nahi hai, jab gov and banks itna hi promote karta hai toh turant ye sab features leke aane chahiye tha na wo bhi sabhi banks ko leke aata...
Pata nahi aayega bhi toh sarein cards and sarein banks toh most likely nahi hi aayga...
• Upto 2k CC on UPI ke through txn by default sabhi merchant ke liye on rehna chahiye jab, small merchant ke liye MDR free hai toh, option dene ka kya matalab jab charges nahi lagta hai and ussi ke name se khokla promotion karta hai?
Whatever still, Visa/MasterCard>Rupay in different aspects, jitna discriminatory
opportunity mila hai outsider ke roop mein, desh ka hai matalab ye nahi andhbhakt banjau bas taarif ka hi pool baanhu.
Ab kuch bhi bolke justify mat karyega, Visa/MC aaye huwe bhuat saal huwa Rupay ka nahi huwa, bhaut sarein kaam rehta hai time lagega hi, bahur sarein stakeholders rehte hain so jada time consuming wagerah wagerah....
Last edited:
Abhishek012
TF Pioneer
Merchant name/transaction amount toh saare popular banks k aa he gaye hai.
Ulte aajkal visa/mastercard k gayab hone lage hai. 🤣🤣
2k CC on UPI - Kuch merchant UPI apps me toh FREE rakhne ka by default option aa he gaya hai. Youtube me ajkal log video bana raha hai ki aise merchant ko 2k transaction kar do and usse cash le lo. Merchants aisi harkate kar k apna trxn jada kar rahe hai isiliye baad me under 2k pe bhi MDR laga de raha hai and merchant phir band kr de raha hai.
Customer and merchant misuse kar rahe hai.
GPay me RuPay card support - dekho yaar GPay bahut slow app hai. Visa card bhi jab GPay India me announced kiya tha toh 2-3 years lagaya live hone me, Mastercard bhi same time pe announced kiya tha but aur late se add kiya. GPay bahut slow hai yeh sab mamle me.
Last thing - NCMC project bahut time consuming hai. Maine khud he kaha tha 2030 tak expect karo NCMC pure tarike se kam karne lagega India me. RuPay k core network partner banks toh atleast RuPay NCMC me live ho gaye hai Debit card and Prepaid Card me. Bacha kon ? ICICI, HDFC, IDFC, Yes bank, Kotak bank ? Yeh 5 banks RuPay k core network partners nahi hai, Isiliye NPCI ya banks kabhi itna jada seriously nahi leta hai. Customer base bhi kam hai RuPay k yeh sab banks me. RuPay k jo main core network partner banks hai woh sab already live hai NCMC me.
When I asked axis cc to convert my existing mc neo to rupay neo , CC said that conversion is not possible however they have given me option to upgrade as indian oil card or myzone card rupay paid varient since they are offering me paid varient i just didn't go through
If you sucessfully converted your card network in future please do let me know how?
Saiv
TF Premier
Same here .
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