I spoke to customer care before I had seen your reply. i got the below reply verbally from them. (it didn't really make sense to me).
1. I paid from my end on 24th ( or to say initiated the transaction ---> as said before the due date is the 23rd so the 24th is t+1) Therefore it is within the extra grace period as stipulated by rbi, so no INTEREST is charged.
now comes the funny part.
2. The bank received the amount on 27th which is LATE, so a late payment fee needs to be paid, in my case T+3=27TH but they charged me on the 26th --? why? because according to that cust care person they follow T+2 so after 24,25th they charged me.
but still, i repeat- according to them if you send money withing T+2 (NOT T+3) they dont charge interest.
but if they don't receive the money within T+2 ( not T+3) they charge you a late payment fee.
how can I be making payment on time and be late at the same time and they are wrong, can anyone give me a clear answer as to how to handle this, please read the below info directly from rbi before replying.
for reference. please read this.
section :- 9. Interest rates and other charges---point 'v' OR just search the words ' three days'.
And Please check if you can find info on this:- Prudential norms on Income Recognition, Asset Classification and Provisioning pertaining to Advances’
i think this link explains that article
www.sc.com