Mahmodul
TF Buzz
This month I applied for IDFC credit card and completed VKYC then next day home verification done then 3days office verification done but suddenly 4days got an email of application rejection, then I wrote an email to PNO desk and asked the reason of declination but don't disclosed the reason their copy paste reply of internal reason, then raised a complaint to RBI but now got a reply from Nodal desk where mentioned my office verification unsuccessful, I strange how it's possible, verification agent submitted my verification report infront of me, then I replied nodal desk with the call history of verification agent and time date also, and also I mentioned after office verification I tracked my application where it was also shown application verified, but no reply from them.
Now RBI also satisfied with the reply of IDFC and closed my complaint, even RBI also mentioned bank told me the actual reason of declination but they replied after complaint to RBI, why bank denied to mention actual reason of declination before RBI complaint. Also RBI don't check my reply to Nodal desk, simply believed on their beloved IDFC Bank and closed my complaint
Now RBI also satisfied with the reply of IDFC and closed my complaint, even RBI also mentioned bank told me the actual reason of declination but they replied after complaint to RBI, why bank denied to mention actual reason of declination before RBI complaint. Also RBI don't check my reply to Nodal desk, simply believed on their beloved IDFC Bank and closed my complaint