RBI ombudsman complaint for SBI and SCAPIA credit card rejection.

[D3V1L]

Recently I applied SBI CASHBACK card (after cancelling my SBI Paytm credit card) and after all verification, they rejected my credit card. Even I received a mail stating that the application is rejected due to their internal policy. When I call their customer care to know the exact reason of rejection, the second level floor manager of Chennai call centre told me that they haven’t received any circular from the bank stating that they have to mention the reason of rejection and to follow n of this RBI guidelines.

 

[Vasuki]

If you have mailed to sbi grievance officer then mail to rbi bo about the situation.

Later, sbi will offer you to flip for any card.

I haven't mail till .
Will mail sbi ..time for email writing

 

[Sahilhenzy]

Wtf. So much devaluation of the card ..
Paytm points are worth nothing !

Yes it's not even equivalent to 1%. Makes no sense of keeping it but later will convert into LTF so theek hi hai.

 

[Vasuki]

Yes it's not even equivalent to 1%. Makes no sense of keeping it but later will convert into LTF so theek hi hai.

They converting it ltf ?? My card is due in may.

Can you give circular of paytm sbi wallet point reward change & email of sbi grievance redressal

 

[Sahilhenzy]

They converting it ltf ?? My card is due in may.

Can you give circular of paytm sbi wallet point reward change & email of sbi grievance redressal

Yes. Paytm has not gave any notice or information yet. But yeah for my card they credit as Cashback Points.

 

[Vasuki]

Yes. Paytm has not gave any notice or information yet. But yeah for my card they credit as Cashback Points.

Wrote a mail to nodal officer.. lets see

 

[vijay.vj]

They usually close the complaint updating the context. You can later reopen it.

Hey, did you manage to get SBI CB card?

 

[D3V1L]

Hey, did you manage to get SBI CB card?

nope i dint..

 

[vijay.vj]

nope i dint..

Wow, so whats the result of the complaint

 

[vijay.vj]

I have seen cases where card got denied, reason not shared... and then boom card granted after RBI complaint