RBI orders Bank of Baroda to suspend further customer onboarding on ‘bob World’ mobile app

Action against Bank of Baroda under section 35A of the Banking Regulation Act, 1949

The Reserve Bank of India has, in exercise of its power, under section 35A of the Banking Regulation Act, 1949, directed Bank of Baroda to suspend, with immediate effect, any further onboarding of their customers onto the 'bob World' mobile application. This action is based on certain material supervisory concerns observed in the manner of onboarding of their customers onto this mobile application. Any further onboarding of customers of the bank on the 'bob World' application will be subject to rectification of the deficiencies observed and strengthening of the related processes by the bank to the satisfaction of RBI. The bank has been further directed to ensure that already onboarded 'bob World' customers do not face any disruption on account of this suspension.

https://m.rbi.org.in//Scripts/BS_PressReleaseDisplay.aspx?prid=56533

 

[Walter White]

What kind of black hole update is this? IS the app onbarding activated for new customers?

Purane customers ke liye bhi nhi chal rha. Maine device change kiya ab naye device pe register nhi ho rha. 🤦🏻‍♂️

 

[D₹V]

Purane customers ke liye bhi nhi chal rha. Maine device change kiya ab naye device pe register nhi ho rha. 🤦🏻‍♂️

Isliye main update hi na kar raha 🤣

 

[Walter White]

Isliye main update hi na kar raha 🤣

Mujhe specially login karna padta hai har baar payment karne ke liye. User ID bhi yaad nhi rehta inka. 😣

 

[D₹V]

Mujhe specially login karna padta hai har baar payment karne ke liye. User ID bhi yaad nhi rehta inka. 😣

Note kar lo deewar par

 

[Walter White]

Note kar lo deewar par

Close hi karva dunga is account ko thode time me. Ek toh education loan bhi BoB se liya is wajah se account bhi khulvana pada. 😭

 

[D₹V]

Close hi karva dunga is account ko thode time me. Ek toh education loan bhi BoB se liya is wajah se account bhi khulvana pada. 😭

Boht kachra ho gaya hai Bob.

Pahle service best tha.

 

[Saiv]

They send in batch. Once in 4-6 month


Just wait patiently 💀. Even customer care can't do a shit.

as they knew, that they can’t onboard new registration via BoB world app & takes months for debit cards delivery, they should allow customers to view debit card details via net banking or make an option to use Aadhar for upi pin set up like other banks. This is just ridiculous

 

[aayusharyan]

Mujhe specially login karna padta hai har baar payment karne ke liye. User ID bhi yaad nhi rehta inka. 😣

Get it tattooed like Gajni. /s

 

[s1t2y3a3m6]

Biggest bummer is, they’re not sending Debit card, there’s no option to use Aadhar for upi pin set up. So just stuck with net banking

Simply make a complaint on bob website. They will help to despatch your welcome kit faster from bob side.

 

[D₹V]

Simply make a complaint on bob website. They will help to despatch your welcome kit faster from bob side.

Here is the link to complain:

Bank of Baroda - Customer Care

bobcrm.bankofbaroda.co.in

 

[D₹V]

as they knew, that they can’t onboard new registration via BoB world app & takes months for debit cards delivery, they should allow customers to view debit card details via net banking or make an option to use Aadhar for upi pin set up like other banks. This is just ridiculous

Yes but things are just shit now.

They can't lower the security due ro RBI bamboo.

But atleast aadhar UPI should be implemented.

 

[surpalsingh]

Fined for this incident

India’s Bank of Baroda tampered with accounts to flog app

Second-largest gov’t-owned bank linked mobile numbers of strangers to boost app registrations, compromising security.

www.aljazeera.com

These government employees are retarded, they'll destroy this country. Best government is no government.

 

[surpalsingh]

So they essentially signed up people to online app using their banking details but using a number they had access to and then deregistered the number? This means that these people were effectively locked out of their online accounts. And they will not get OTPs if they were to sign up for the app in future. Imagine the pain those poor people will have to go through because these government employees are scoundrels and never work, privatise everything at this point, kick these scums out of the system.

 

[surpalsingh]

I'm worried about the illiterate farmers and their hard earned money. Fingerprints were taken on consent forms to use "Mobile App" of these farmers who couldn't even read and write.

Disgusting. These guys should be penalised. And all these happened in cover of top management, that's more pathetic.

Yeah, poor illiterate farmers will be most affected, first aadhar leaks and now this, government should be phased out.

 

[Saiv]

Yeah, poor illiterate farmers will be most affected, first aadhar leaks and now this, government should be phased out.

Seems like they don’t want to learn or improve. Gave 20+lakhs for fake documents

 

[surpalsingh]

Seems like they don’t want to learn or improve. Gave 20+lakhs for fake documents

This happened in my locality lol, wtf.

 

[RAMESH BABU N]

These government employees are retarded, they'll destroy this country. Best government is no government.

Who said they are Govt Employees ?

 

[RAMESH BABU N]

So they essentially signed up people to online app using their banking details but using a number they had access to and then deregistered the number? This means that these people were effectively locked out of their online accounts. And they will not get OTPs if they were to sign up for the app in future. Imagine the pain those poor people will have to go through because these government employees are scoundrels and never work, privatise everything at this point, kick these scums out of the system.

Be clear about on whom you are focusing your gun. Is it BOB Employees or BOB Financial Employees or State Govt Employees or Central Govt Employees ?
Or, someone else ?

Do not get confused. They are all different. So, be clear on what you say.

 

[ashwinkashwink is verified member.]

Bank of Baroda tells branches to retrieve consent forms​

App fiasco: Bank of Baroda tells branches to retrieve consent forms

The bank has asked branches to produce customer consent and registration forms for signing up on the bob World app and changing mobile numbers.

www.livemint.com

 

[WinSuperb7251]

They send in batch. Once in 4-6 month


Just wait patiently 💀. Even customer care can't do a shit.

And there are charges for NEFT or imps.