Redeem IndusInd Debit Card Points in Cash [DETAILED POST]

[codenerd]

Hi TFCers,

There is hardly any post or resource available on TFC, YT, Google specifying how to redeem Indusind Debit card points in cash.
Most of these points we usually earn by paying credit card bill of other banks using Indusind Debit Select/Partner Exclusive debit cards.
Indusind portal is confusing and I myself have faced issues navigating the website while trying to redeem these points.

NOTE: No reward redemption fees is charged for points to cash redemption like other banks. Also, maximum of 5K points can be redeemed in one shot. You can repeat multiple redemptions of 5K points in a single day without issue. Its tried and tested.

Step 1: Login to https://indusnet.indusind.com/


Step 2: On RHS click Manage Relationship --> Manage Debit Card --> Redeem Reward Points --> Select Debit Card & Acc No --> Click Reward Point Redemption radio button


Step 3: Select Cashback in Redemption option --> Enter the points you want to redeem(Max 5k points in single transaction)



Step 4: Enter OTP


Step 5: In couple of days you will get Rs. 1750 credited to your bank account


5K points =Rs.1750 (actual cashback!!!)
1 point = Rs. 0.35 (cash redemption)

Most of these points I have accumulated by paying my CC bills only earlier via Mobikwik and later via PayTm.
And yes we can all agree, IndusInd app is shitty but still better than other banks 😀

 

[shafiq49]

Anyone able to pay cc bills in cred using indusind debit cards?
I have been trying for 3-4 days. It fails after entering otp. Other online txns are going fine

If someone has found a way to use indusind visa signature debit card for cc bill payment. Please update here or DM.

Thanks a lot in advance.

 

[shafiq49]

Did you guys able to redeem the debit card points through customer care ??
When I called they are saying that no rewards are showing in my account even if I have more than 8000 points ....I have raised a complaint regarding this .

Hi,

I am in the same boat. I even emailed at reachus email handle and they are asking to redeem it via netbanking/app.

 

[ARIX]

Anyone able to redeem their points ??

 

[jyothisthaliath]

Hi,

I am in the same boat. I even emailed at reachus email handle and they are asking to redeem it via netbanking/app.

Check my post in the previous page. I have shared the details for email redemption. They have replied that they will redeem the points. The points have been reduced from my balance also. But cash is not yet credited in account 😢 I'm waiting for that

 

[shafiq49]

Greetings from IndusInd Bank Limited!

We refer to your request dated November 22, 2025 raised through mail regarding Indie App Crash Issue

Please accept our sincere gratitude for the time taken and efforts made by you in sharing your concern with us.

We apologize for the inconvenience caused to you.

We would like to inform you that we have received your complaint regarding Indie Application

As per the update from the concerned department, please note that this feature is currently not available. At present, it will redirect you to the Indus Moments page, where you can redeem vouchers against your points.
If you prefer to receive cash instead of vouchers, you will need to visit the branch, and the request will be processed there.

Please accept our apologies for any inconvenience caused to you in the matter.

 

[ARIX]

But there is no option for voucher redemption for debit cards on indusmoments ..am i right ?
they don't even know their own services and features .I am also struggling to redeem my points

 

[SureShot]

Check my post in the previous page. I have shared the details for email redemption. They have replied that they will redeem the points. The points have been reduced from my balance also. But cash is not yet credited in account 😢 I'm waiting for that

did you get the cashback?

 

[jyothisthaliath]

did you get the cashback?

The points have been reduced from my balance also. But cash is not yet credited in account 😢 Multiple emails sent, but no response. I escalated in Twitter. Let's see

 

[jyothisthaliath]

Now it is almost one month and still no news of my money from Indus DC points redemption request. Did you have any luck redeeming Indus DC points?

 

[abyclassic]

Now it is almost one month and still no news of my money from Indus DC points redemption request. Did you have any luck redeeming Indus DC points?

Call their customer care & ask for redemption. I had bad experiance with indusInd email support, where different executives give contradicting details. Even their call support is not easy. IVR asks the same questions multople times 😒