Again give reply to that
Add below sentences.
"Why the India's No.1 Bank, still following the 1990's method ?
I have seen the people who have changed their franchise/network via Escalation CC or Grievance CC.
I request you to again consider my request, I hope to hear positive response."
By the way, why you people, feels tough ... to send docs ?
They too sending na, card*
For letter printout, max ₹5
Cover letter, max ₹7
Post, max ₹50 or Courier, max ₹90