RM requesting Aadhar & Phone OTP for Emerald Private Metal card application

[ksbaghel]

My RM says that she has received approval for EPM card me. In order to initiate application, she would need Aadhar and Phone OTP which I think, is very unusual (sharing of OTPs).
given that I already have ICICI account for 15+ years.
When I showed my unwillingness to share otp over phone, she said that she can send me a an email for the same, and also is ready to come to my place and initiate the application in front me, but she needs this aadar otp to do so.

Did anyone else had to share Adhar OTP with their RM for ICICI credit cards ?

 

[Avatar Aang]

IMO no harm in doing in person application. Give it a try

 

[La pasión]

Kya bhai wo tereko de rha h but tu le nahi rha. RM bura mangya to wo bhi nahi dega

 

[ksbaghel]

Kya bhai wo tereko de rha h but tu le nahi rha. RM bura mangya to wo bhi nahi dega

This desperateness is 1st step towards getting scammed.
Banks se hi SMSs aate rehte hain ki bank officials do not ask for any OTPs.

If other People who got EPM didnt have to share OTP then mere saath aisa bhedbhaav kyun ? There should be an alternative.

 

[Quantum]

Even if you go to the branch and apply for the credit card, and the application needs to authenticate you via UIDAI, you will either have to do it via biometric or via OTP.

If the RM is ready to come to your place, you could just opt for that. You would be able to see on their tab/system that they need to UIDAI authenticate you. You could share the OTP then.

 

[OptiCard]

My RM says that she has received approval for EPM card me. In order to initiate application, she would need Aadhar and Phone OTP which I think, is very unusual (sharing of OTPs).
given that I already have ICICI account for 15+ years.
When I showed my unwillingness to share otp over phone, she said that she can send me a an email for the same, and also is ready to come to my place and initiate the application in front me, but she needs this aadar otp to do so.

Did anyone else had to share Adhar OTP with their RM for ICICI credit cards ?

This is expected if it's getting applied from backend.

I went through this process multiple times. No harm.
Even there are 2 ways do apply for credit card from backend way.

1st apply via adhaar otp
2nd apply via multiple consent (otp only but adhaar otp not needed)

 

[ksbaghel]

This is expected if it's getting applied from backend.

I went through this process multiple times. No harm.
Even there are 2 ways do apply for credit card from backend way.

1st apply via adhaar otp
2nd apply via multiple consent (otp only but adhaar otp not needed)

Thanks for confirmation !

 

[oshan]

yes they require these days for loans and new cc applications
if you trust your RM can provide her on call, else just get it done in front of you

 

[theXfactor]

This is expected if it's getting applied from backend.

I went through this process multiple times. No harm.
Even there are 2 ways do apply for credit card from backend way.

1st apply via adhaar otp
2nd apply via multiple consent (otp only but adhaar otp not needed)

I think he got the consent on top of that his RM is taking him thru the Aadhar otp process

 

[Nishan11]

My RM says that she has received approval for EPM card me. In order to initiate application, she would need Aadhar and Phone OTP which I think, is very unusual (sharing of OTPs).
given that I already have ICICI account for 15+ years.
When I showed my unwillingness to share otp over phone, she said that she can send me a an email for the same, and also is ready to come to my place and initiate the application in front me, but she needs this aadar otp to do so.

Did anyone else had to share Adhar OTP with their RM for ICICI credit cards ?

ask you RM to visit your home. Check the tab for your peace of mind and share otp.

It seems like genuine case, still check details in tab.

 

[Ayushsingh_2001]

Yes this is the standard process followed the same you will get email and consent for the application as well but comes down to trust but no harm in being extra careful if you want to

 

[ksbaghel]

Thanks everyone for your responses.
For peace of my mind, I checked with centralized customer care and explained him the situation. He strongly recommended not to share any OTP and then he spoke to my RM as well. Sharing the OTP with bank official is not banking protocol. Post their discussion, my RM called me and informed me that I can initiate the application myself through a link sent by her. (No need of sharing OTP in that case). Though, I will have to fill up the application on my own (with RMs help over the call). OTP sharing was just to expediate the application.
I'll update when I initiate the application