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SBI BPCL benefits not received!

  • Thread starter Thread starter rp0703
  • Start date Start date
  • Replies Replies 6
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I got SBI BPCP Ruplay card 2 months back and using it since. Problem is I'm not getting Reward Points and Fuel Surcharge waiver on any BPCL fuel purchase automatically. Every time i have to call or mail customer care about the issue and then I get rewards and Fuel Surcharge waiver after 6-7 days. It's only happening with BPCL purchases and not with any other purchase.

I even asked them to change my card but they said currently no offer on account.

I have mailed to Nodal Officer also but no avail. Still facing issue.

what should i do?
 
Most fuel cards rely on having company name in merchant , like having bpcl / iocl / hpcl in billed name.
You just have to find the right pump.
Otherwise cancel the card , it's more of a headache. There are many ways to get better returns that don't rely on specific pumps.
 
Most fuel cards rely on having company name in merchant , like having bpcl / iocl / hpcl in billed name.
You just have to find the right pump.
Otherwise cancel the card , it's more of a headache. There are many ways to get better returns that don't rely on specific pumps.
All transactions i have done has BPCL as merchant. What are other ways you are talking about, to get better returns?
 
I got SBI BPCP Ruplay card 2 months back and using it since. Problem is I'm not getting Reward Points and Fuel Surcharge waiver on any BPCL fuel purchase automatically. Every time i have to call or mail customer care about the issue and then I get rewards and Fuel Surcharge waiver after 6-7 days. It's only happening with BPCL purchases and not with any other purchase.

I even asked them to change my card but they said currently no offer on account.

I have mailed to Nodal Officer also but no avail. Still facing issue.

what should i do?
My friend is also facing the same issue. Blame those petrol pumps.
 
I got SBI BPCP Ruplay card 2 months back and using it since. Problem is I'm not getting Reward Points and Fuel Surcharge waiver on any BPCL fuel purchase automatically. Every time i have to call or mail customer care about the issue and then I get rewards and Fuel Surcharge waiver after 6-7 days. It's only happening with BPCL purchases and not with any other purchase.

I even asked them to change my card but they said currently no offer on account.

I have mailed to Nodal Officer also but no avail. Still facing issue.

what should i do?
where do you mail? because i am not getting points too
 
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