SBI Card app Locked

[iamdhamo]

Hi Team,

When I try to login to my sbi card app it says it's locked and signed out due to security reasons.

Did any of you guys face this and how to unlock this.

I have sent mail for the same

Thanks,
Dhamo

 

[harsh_ujjwal]

Hi Team,

When I try to login to my sbi card app it says it's locked and signed out due to security reasons.

Did any of you guys face this and how to unlock this.

I have sent mail for the same

Thanks,
Dhamo

It will get unlocked after 24 hrs.

 

[iamdhamo]

It will get unlocked after 24 hrs.

Any reason for locking?

 

[iamdhamo]

Any reason for locking?

How to find this?

 

[harsh_ujjwal]

Any reason for locking?

Any txn you did bank found it to be suspicious. It happens.

 

[harsh_ujjwal]

How to find this?

Need to cl cx care. They will guide you on this

 

[iamdhamo]

Any txn you did bank found it to be suspicious. It happens.

I only did park plus today

 

[harsh_ujjwal]

I only did park plus today

Yeah that may be the reason.

 

[iamdhamo]

Yeah that may be the reason.

I did first time using the card for 1k today

 

[iamdhamo]

When I checked with customer care they said card is permanently blocked due to internal policies.

Any help on how to proceed. They said to reach sbi card and I had sent mail yesterday and waiting for their reply

 

[iamdhamo]

When I checked with customer care they said card is permanently blocked due to internal policies.

Any help on how to proceed. They said to reach sbi card and I had sent mail yesterday and waiting for their reply

They are saying that some document verification failed and hence card is blocked permanently and I need to pay outstanding amount.

I asked them how can they approve the card without verification and also there was no communication on the docs that is wrong

For this agent said I need to apply for another card

 

[iamdhamo]

They are saying that some document verification failed and hence card is blocked permanently and I need to pay outstanding amount.

I asked them how can they approve the card without verification and also there was no communication on the docs that is wrong

For this agent said I need to apply for another card

@sjmajumder @Vasuki
@RAMESH BABU N can you please help on this

 

[RadTheCrab]

They are saying that some document verification failed and hence card is blocked permanently and I need to pay outstanding amount.

I asked them how can they approve the card without verification and also there was no communication on the docs that is wrong

For this agent said I need to apply for another card

Which card is it? When was it approved? Was this your first transaction?

 

[iamdhamo]

Which card is it? When was it approved? Was this your first transaction?

It was approved 10 days back and this is not my first txn.

Sbi cb card

 

[RadTheCrab]

It was approved 10 days back and this is not my first txn.

Sbi cb card

Check out the below thread for next steps -

Thread 'Need Help - HDFC swiggy card blocked before activation' https://www.technofino.in/community...-swiggy-card-blocked-before-activation.30791/

 

[Credit_Cards]

Call CC ask then to unlock your application access

 

[iamdhamo]

Call CC ask then to unlock your application access

I called twice. First lady said it can't be unlocked as card is blcoked due to internal policies

Second lady said due to wrong documents submission the card is blocked n I need to pay the money and she told me to apply again for another card

 

[harsh_ujjwal]

I think park+ is the culprit here. Certain MCC is flagged as suspicious n doin txn over there cn lead to card cancellation. You fell victim to park+.
What was the limit allocated in you cb card.

 

[RadTheCrab]

I called twice. First lady said it can't be unlocked as card is blcoked due to internal policies

Second lady said due to wrong documents submission the card is blocked n I need to pay the money and she told me to apply again for another card

It is better to have formal conversations like these with the bank via email. This way, you would have proof if needed in the future to file a complaint with the RBIO.

 

[harsh_ujjwal]

One year ago i was tryin to buy Amazon pay voucher of 10k from amazon using this card n they blocked by access to SBI card citing suspicious txn. Luckily i was let off after 24 hrs .