SBI card blocked - need help

[alwayswin69]

My SBI cashback card is blocked since 30th August.
Customer care created a complaint request, due date was today i.e. 11th sept but no resolution yet
Emailed nodal officer as well but response was lamee and they gave further resolution date of 14th September.

Need help please, what shall i do, tried calling the regional(Bengaluru) RBI ombudsman, that mf is picking up the call but then disconnects as soon as I say hello.

 

[alwayswin69]

Looks like you can't always win! /s

me:0 , sbi:1

 

[Strange]

There is no such option available in the app.


Everytime they say wait till resolution day. I called just now and they said wait till the end of today, card are sometimes activated even at the last minute.
Such shitty their customer support is ffs.
Can i take this up with the RBI for mental agony?

customerservicehead@sbicard.com replies faster than any other sbi card support email.
Email them to solve your problem.

 

[alwayswin69]

Called them today and they unblocked instantly, looks like they only work on the last fuckin day

 

[itzmycard]

My sbi cashback card got blocked temporarily today due to suspicious transaction. It was a normal medplus order which I do every 20-30 days. Usually they provide option to unblock from the mobile app but today it gave an error. CC have taken reactivation request and said it will be unblocked within 48 hours and 25th Sep is the last date given.

 

[alwayswin69]

My sbi cashback card got blocked temporarily today due to suspicious transaction. It was a normal medplus order which I do every 20-30 days. Usually they provide option to unblock from the mobile app but today it gave an error. CC have taken reactivation request and said it will be unblocked within 48 hours and 25th Sep is the last date given.

let me know how quickly they resolve this

 

[itzmycard]

let me know how quickly they resolve this

They have unblocked my card account. The issue was I changed my mobile number before I made the transaction which made it suspicious. They asked me to confirm the mobile number change through registered email id after which they unblocked the account.