Hi everyone,
SBI has blocked my credit card on 1 Dec stating suspicious activity. I have called their customer care over 10 times, written 5+ emails, escalated it to their nodal officer. All they responded was that it will be resolved by 9 Dec. Today is 13 Dec and there is no updated. They keep saying we are investigating the matter and a resolution will be provided soon.
Can anyone help me here? What should I do?
SBI has blocked my credit card on 1 Dec stating suspicious activity. I have called their customer care over 10 times, written 5+ emails, escalated it to their nodal officer. All they responded was that it will be resolved by 9 Dec. Today is 13 Dec and there is no updated. They keep saying we are investigating the matter and a resolution will be provided soon.
Can anyone help me here? What should I do?