Sbi card closed without final conformation

[ap960664]

Yesterday I call sbi and told make my card life time free or otherwise close my card then they told it not possible I am transferring call in closing department then in between my call get disconnected
Again I call them and they told you service request no is open please call again after 24 hour
Today I got messag"
Dear Cardholder, your card ending with XXXX0525 has been deactivated w.e.f. 21/8/2024 (basis SR No. 1382988111499). Your card account reflects a credit balance of Rs. -.11. For refund of credit balance, please click: https://sbicard.com/CBR or call us at 18601801290 / 39020202 (prefix local STD code) - SBI Card"


Now how can I reopen my card I also not able to connect with customer support their ivr telling wrong card number

Please help

 

[BVCBVC is verified member.]

SBI categorize their customer internally. For one, they easily make LTF. For second, they easily reverse the annual fee charged. For third, they don't entertain any request. I am not aware about the exact criteria for categorisation, but this is how it works in SBI card.

Is this correct? Did you encounter any scenario?

 

[s1t2y3a3m6]

Is this correct? Did you encounter any scenario?

Couldn't say 100% true but I also feel same.

SBI is my 1st card but they never gave any offer on my account in last 4 years from beginning including LE, preapproved of upgrade.

In past 3,4 months allmost everyone get spend based offer but nothing for my account.

Didn't know why ?

 

[arun4455]

Is this correct? Did you encounter any scenario?

I was trying to upgrade my simplyclick to octane. Have escalated at multiple level and multiple times. So I have spoken to many executives and understood the reason for rejection. I fall under second category, so they have the offer of reversal of the fee, but can't make my card LTF. Have read about this on TF also.

 

[BVCBVC is verified member.]

I was trying to upgrade my simplyclick to octane. Have escalated at multiple level and multiple times. So I have spoken to many executives and understood the reason for rejection. I fall under second category, so they have the offer of reversal of the fee, but can't make my card LTF. Have read about this on TF also.

How to know we are which category?? Any idea??

 

[thereguser]

duck sbi and their services, they leech on poor and don't charge the rich. duck sbi. duck their whole business. most useless bank of india,

 

[theflash]

Is this correct? Did you encounter any scenario?

it's seems kinda true I called for LTF conversion of my mom's CB CC they changed SimplyClick to LTF as well. And when I called for my CB CC LTF conversion they said max they can do is fee waiver I agreed for a waiver as my work was done.

 

[namit]

Is this correct? Did you encounter any scenario?

I have SimplyClick and from last two years SBI has reversed annual fees easily but straight away denied any possibility of making it LTF.

 

[iampqq]

I took tata new+ rupay card , Should I keep or close?

 

[Deleted member 35969]

Always remember before performing such stunts - make a small transaction of 100-150 just after placing the card closure request.
Even if they close the card (which they won't) you would get 100-150.
Win win situation

I have 70k outstanding in sbi cc & applied for card closure request 🤞

 

[theflash]

I have 70k outstanding in sbi cc & applied for card closure request 🤞

They'll probably close the request saying clear outstanding first then re-raise request.

 

[Strange]

I have 70k outstanding in sbi cc & applied for card closure request 🤞

I don't think app or customer care will process your closure request with outstanding.

 

[hellobois]

I have 70k outstanding in sbi cc & applied for card closure request 🤞

Not possible via app. Your request will not be entertained.
Such stunts are only for self satisfaction - BC aaj SBI credit card close karne ki request de di ... Faltu card tha ... Ni chaiye ...

 

[Deleted member 35969]

Not possible via app. Your request will not be entertained.
Such stunts are only for self satisfaction - BC aaj SBI credit card close karne ki request de di ... Faltu card tha ... Ni chaiye ...

Bhai tu toh kuch jaada he serious ho gya...