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SBI cards shitty behavior

Did a transaction of Rs 8557 during sale period, today saw that they zeroed 1560 reward points and added a debit of Rs 1298 as debit for RP Forefeit for CBK offer., although out of 1590 RP 1250 was occurred in last month for other transactions.. How to escalate this?
 
Did a transaction of Rs 8557 during sale period, today saw that they zeroed 1560 reward points and added a debit of Rs 1298 as debit for RP Forefeit for CBK offer., although out of 1590 RP 1250 was occurred in last month for other transactions.. How to escalate this?
Their TnC says no accelerated Rewards during sale so if you had gotten those durin GIF and utilised it they are charging/reversing it.

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Did a transaction of Rs 8557 during sale period, today saw that they zeroed 1560 reward points and added a debit of Rs 1298 as debit for RP Forefeit for CBK offer., although out of 1590 RP 1250 was occurred in last month for other transactions.. How to escalate this?
You won't get any single penny back, learn a lesson and move on. Classic SBI move.
 
a man in a purple suit and hat says you must be new here .
 
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